I had a lengthy conversation with support about these ACT plugs and the upshot was they just won’t work fully on the VeraEdge UI7 something to do with the ACT plugs not announcing themselves correctly and not giving out manufacturer info. And something to do with the Vera Edge having a newer Z-Wave chip and firmware.
They also didn’t announce this manufacturer info with the VeraLite UI5 either, but they would end up configured and have neighbors OK but not on the Edge.
However you can hide the errors in UI7, go to the device settings and change Automatically Configure to NO.
All my ACT plugs are all working OK via direct communication with the Vera Edge. None of the ACT plugs ever configure fully when being paired and they never have any neighbors, but they do still work OK in my house regardless via direct communication.
Below are some of the comments I got back from support in the many emails about these devices
"The issue with these devices is that they are not implemented correctly because they do not support COMMAND_CLASS_MANUFACTURER_SPECIFIC , therefore these devices doesn?t send the manufacturer info to Vera (manufacturer id , product type, product id).
If you take a look under Capabilities (Advanced → Variables) you will see that 114 (COMMAND_CLASS_MANUFACTURER_SPECIFIC) is not listed in there."
and
"I have checked the logs on UI5 and it seems that the device still doesn?t send the Manufacturer Info but it?s somehow it?s configured.
This might be because the old z-wave firmware version used on UI5.
On the VeraEdge there is a totally different z-wave version and a new kind of z-wave chip (gen5 vs gen3 used on the lite).
The device might not send the Manufacturer info either if it?s not implemented correctly or the inclusion procedure is not correct.
Because the device fails to configure on the Edge the Neighbors aren?t updated.
You can contact the manufacturer and ask what is the correct inclusion procedure and also what is the manufacturer id , product type and product id for this device.
Also you can ask what z-wave firmware version does it use (for example 2.67, 2.78 or 3.40)."
The Vera support guy even called the ACT phone number in the states for me, but was never able to get through. We think they may have gone out of business ?