How to run Z-Wave Heal in UI7 ??

Community Playground Getting Started & Initial Setup
1

Hi

I wanted to run the Z-Wave Heal process on my new Vera Edge box but reading this from a Vesternet article is says Vera have remove it from the GUI ?

In VERA this process is known as a Network Heal:

Go to Settings > Z-Wave Settings
Go to the “Repair” section
Click the “GO” button
The heal process will take a few minutes - or hours - depending on how large your network is
During the heal process, make sure all battery devices wake-up

Note: from version 1.7.649/1.7.1320 Vera has removed this option.

As I am having issues here with UI7 and the ACT HomePro ZDP210 dimmer plug modules.

Thanks

2

It has gone

http://support.getvera.com/customer/en/portal/articles/2078473-ui7-▾-version-7-0-10-1-7-649-1-7-1320-▾-july-30-2015

Starting with the 7.09 release the Z-Wave firmware on the VeraLite and Vera3 controllers was upgraded to a newer version provided by Sigma, version 3.67 (300 series). Following the change it was determined that several options from the Z-Wave Settings page were no longer required for either platform and were removed from the 7.10 release from all the controllers, including VeraEdge (which is already running a newer version of Z-Wave, version 3.83 [500 series]).

The options which were removed are:
▾ Use Z-Wave version 3.20 instead of 2.78
▾ Use Vera routing instead of Z-Wave
▾ Limit neighbors to Z-Wave discovery

A more important aspect that was changed in the 7.10 release was the removal of the old Heal/Repair process which was no longer required with the latest versions of the Z-Wave firmware.

3

[quote=“cw-kid, post:2, topic:189346”]It has gone

http://support.getvera.com/customer/en/portal/articles/2078473-ui7-▾-version-7-0-10-1-7-649-1-7-1320-▾-july-30-2015

Starting with the 7.09 release the Z-Wave firmware on the VeraLite and Vera3 controllers was upgraded to a newer version provided by Sigma, version 3.67 (300 series). Following the change it was determined that several options from the Z-Wave Settings page were no longer required for either platform and were removed from the 7.10 release from all the controllers, including VeraEdge (which is already running a newer version of Z-Wave, version 3.83 [500 series]).

The options which were removed are:
▾ Use Z-Wave version 3.20 instead of 2.78
▾ Use Vera routing instead of Z-Wave
▾ Limit neighbors to Z-Wave discovery

A more important aspect that was changed in the 7.10 release was the removal of the old Heal/Repair process which was no longer required with the latest versions of the Z-Wave firmware.[/quote]

All–

Having just “tried” to transition from UI5 on a Vera 3 to UI7 on a Vera plus I find that the old “Heal/Repair” process would have been extremely helpful. The transition was better than I expect but is taking MUCH longer than expected. The problem is getting a coherent network (which the heal process would have fixed). It seems every night UI7 runs a heal process; however, I am continually reconfigiring “dead” nodes on the network, which don’t get fixed until the next 24 hours through the automatic heal process. So every night now I have new dead nodes which I have to wait 24hours to fix. I have 100+ nodes and at this rate I’ll be fixing the network for the next several months. Can’t get the option to run the old manual heal process. That would certainly speed up the UI5 to UI7 transition process (and yes I used the instructions provided on the MCV web page).

Z

4

Manually initiate a network heal in UI7.

http://:3480/data_request?id=lu_action&serviceId=urn:micasaverde-com:serviceId:ZWaveNetwork1&action=HealNetwork&BatteryMinutes=30&StressCycles=2&StartStage=1&StopStage=3

This Lua code accomplishes the same task.

[Code]

[s]-- Initiate Z-Wave network heal.
– Intended for starting heal after adding new devices.

– Depending on the size of your network, a heal can take a very long time.

[color=red]local URN = “urn:micasaverde-com:serviceId:ZWaveNetwork1”
local ACT = “HealNetwork”
local BATT = {BatteryMinutes=30} – Default 30. Nightly 60.
local ITR = {StressCycles=2} – Default probably ample.
local START= {StartStage=1}
local STOP = {StopStage=3} – Default 7. UI7.10 or greater probably needs to go no further than 3.
[/color]
luup.call_action(URN, ACT, BATT, ITR, START, STOP)[/code][/s]

Using the above request or luup code will mess up the mesh network and nodes will stop working correctly. This method is in contradiction to our currently implemented Z-Wave healing process that updates the route and lets the chip itself manage the routing table as opposed to the previous method where the gateway kept the routing table.

  • Vera official
5

You can continue to fight the good fight, but when you are ready… factory reset, and build back up from scratch (which will of course build the Z-Wave mesh again). I know this is not what you want to hear, but several months AFTER doing so, you will look back and wonder why you waited.

6

Hi hmspain–

It took me 4 years to build this z-wave network. Many of the devices are battery operated devices. It would take many months(if not years) to start from scratch.

Z

7

[quote=“Z-Waver, post:4, topic:189346”]Manually initiate a network heal in UI7.

http://:3480/data_request?id=lu_action&serviceId=urn:micasaverde-com:serviceId:ZWaveNetwork1&action=HealNetwork&BatteryMinutes=30&StressCycles=2&StartStage=1&StopStage=3

This Lua code accomplishes the same task.

[Code]

– Initiate Z-Wave network heal.
– Intended for starting heal after adding new devices.

– Depending on the size of your network, a heal can take a very long time.

local URN = “urn:micasaverde-com:serviceId:ZWaveNetwork1”
local ACT = “HealNetwork”
local BATT = {BatteryMinutes=30} – Default 30. Nightly 60.
local ITR = {StressCycles=2} – Default probably ample.
local START= {StartStage=1}
local STOP = {StopStage=3} – Default 7. UI7.10 or greater probably needs to go no further than 3.

luup.call_action(URN, ACT, BATT, ITR, START, STOP)[/code][/quote]

Hi z-waver–

Good thought. On a vera 3 it took about 2.5 hours to do a heal. That is only focusing on the routing and not re-configuring every device. Guess I could make the lua code a scene and run it that way. Many thanks… :slight_smile:

Z

8

[quote=“Z-Waver, post:4, topic:189346”]Manually initiate a network heal in UI7.

http://:3480/data_request?id=lu_action&serviceId=urn:micasaverde-com:serviceId:ZWaveNetwork1&action=HealNetwork&BatteryMinutes=30&StressCycles=2&StartStage=1&StopStage=3

This Lua code accomplishes the same task.

[Code]

– Initiate Z-Wave network heal.
– Intended for starting heal after adding new devices.

– Depending on the size of your network, a heal can take a very long time.

local URN = “urn:micasaverde-com:serviceId:ZWaveNetwork1”
local ACT = “HealNetwork”
local BATT = {BatteryMinutes=30} – Default 30. Nightly 60.
local ITR = {StressCycles=2} – Default probably ample.
local START= {StartStage=1}
local STOP = {StopStage=3} – Default 7. UI7.10 or greater probably needs to go no further than 3.

luup.call_action(URN, ACT, BATT, ITR, START, STOP)[/code][/quote]

Will this technique also work on UI5? Thanks in advance.

Don

9

You can use it on UI5, but you should use different parameters if you are using Mios routing.

But, it’s not needed in UI5 as UI5 has an appropriate heal option in the GUI. It’s under Setup → Z-Wave settings → Repair

10

[quote=“Z-Waver, post:9, topic:189346”]You can use it on UI5, but you should use different parameters if you are using Mios routing.

But, it’s not needed in UI5 as UI5 has an appropriate heal option in the GUI. It’s under Setup → Z-Wave settings → Repair[/quote]

Hi–

Thanks for your help. I wanted to periodically run a repair in UI5. Some nights @ 2AM heal runs, many nights it doesn’t. I wanted to try an run it as a scene to ensure it runs nightly. Occasionally I seem to identify disconnected nodes that heal seems to fix.

Don

11

[quote=“Z-Waver, post:4, topic:189346”]Manually initiate a network heal in UI7.

http://:3480/data_request?id=lu_action&serviceId=urn:micasaverde-com:serviceId:ZWaveNetwork1&action=HealNetwork&BatteryMinutes=30&StressCycles=2&StartStage=1&StopStage=3[/quote]

*** DO NOT DO THIS ON A VERA PLUS WITH UI7 1.7.1754 ***

I had three Vera 3s and one Vera Edge deployed at various family residences (yes, I am the family automation enthusiast) and I decided to upgrade the V3s up to V+s. At my personal home, I performed the backup, controller shift, restore process to move my V3 running UI5 to a V+ running UI7.

After using the “converted V+” for several months and suffering delays and LUUP engine crashes, yesterday I decided to bite the bullet and rebuild my Z-wave network from scratch using a V+ that I hadn’t deployed yet. I meticulously excluded each module from the “converted” V+ controller and then paired each with the new V+ controller without moving them from their install location. It took me no less than 9 hours just to port all the modules to the new V+ controller, some being very difficult to physically to access. All modules paired smoothly but about 2/3 of the way through the process, one AEON Smart Switch that I use to monitor power consumption of my home theater, proved a bit difficult to pair but I eventually got it to pair. It seemed at that point, the network became a bit unstable with some modules dropping offline and causing another module to to require 3 attempts for the pairing process to complete. All modules are within 30 feet of the controller.

Here is what comprised my the network on my “converted V+”:

cat user_data.json | jq -r -c '.devices[] | {id: .id, name: .name, manufacturer: .manufacturer, model: .model, type: .device_type, room: .room}'
{"id":1,"name":"ZWave","manufacturer":null,"model":null,"type":"urn:schemas-micasaverde-com:device:ZWaveNetwork:1","room":null}
{"id":"2","name":"_Scene Controller","manufacturer":"Mi Casa Verde","model":"","type":"urn:schemas-micasaverde-com:device:SceneController:1","room":"0"}
{"id":"3","name":"Ficas Tree Lights","manufacturer":"Intermatic","model":"","type":"urn:schemas-upnp-org:device:BinaryLight:1","room":"4"}
{"id":"4","name":"Thermostat","manufacturer":"Trane","model":"RCS TZ45","type":"urn:schemas-upnp-org:device:HVAC_ZoneThermostat:1","room":"6"}
{"id":"6","name":"SqRemote","manufacturer":"","model":"","type":"urn:schemas-squareconnect-com:device:SqRemote:1","room":"0"}
{"id":"24","name":"Serial_Portlist_2147450725","manufacturer":"","model":"","type":"urn:micasaverde-org:device:SerialPortRoot:1","room":"0"}
{"id":"25","name":"Kitchen Outlet (Nite-Light)","manufacturer":"GE/Jasco","model":"","type":"urn:schemas-upnp-org:device:BinaryLight:1","room":"3"}
{"id":"26","name":"ftdi_sio","manufacturer":"","model":"","type":"urn:micasaverde-org:device:SerialPort:1","room":"0"}
{"id":"38","name":"Front Door Lock","manufacturer":"Kwikset","model":"","type":"urn:schemas-micasaverde-com:device:DoorLock:1","room":"6"}
{"id":"39","name":"SqRemote","manufacturer":"","model":"","type":"urn:schemas-squareconnect-com:device:SqRemote:1","room":"0"}
{"id":"42","name":"Tricklestar Secondary Controller","manufacturer":"","model":"","type":"urn:schemas-micasaverde-com:device:SceneController:1","room":"2"}
{"id":"43","name":"Sue's Sofa Lamp","manufacturer":"Leviton","model":"RZC03","type":"urn:schemas-upnp-org:device:DimmableLight:1","room":"2"}
{"id":"44","name":"MagicJack Plus","manufacturer":"Jasco","model":"45602","type":"urn:schemas-upnp-org:device:BinaryLight:1","room":"0"}
{"id":"45","name":"Bedroom Cherub","manufacturer":"Jasco","model":"45602W","type":"urn:schemas-upnp-org:device:DimmableLight:1","room":"5"}
{"id":"47","name":"Refrigerator","manufacturer":"Aeon","model":"SmartSwitch","type":"urn:schemas-upnp-org:device:BinaryLight:1","room":"3"}
{"id":"49","name":"Home Theater Energy Meter","manufacturer":"Aeon","model":"SmartSwitch","type":"urn:schemas-upnp-org:device:BinaryLight:1","room":"2"}
{"id":"50","name":"IT Closet Energy Met","manufacturer":"Aeon","model":"SmartSwitch","type":"urn:schemas-upnp-org:device:BinaryLight:1","room":"7"}
{"id":"53","name":"Deck Lanterns","manufacturer":"GE/Jasco","model":"","type":"urn:schemas-upnp-org:device:BinaryLight:1","room":"4"}
{"id":"61","name":"HTSunModeSwitch","manufacturer":"","model":"","type":"urn:schemas-futzle-com:device:CombinationSwitch:1","room":"0"}
{"id":"62","name":"Heliotrope","manufacturer":"","model":"","type":"urn:schemas-futzle-com:device:Heliotrope:1","room":"0"}
{"id":"72","name":"Bedside Table Lamps","manufacturer":"Leviton","model":"RZI06","type":"urn:schemas-upnp-org:device:DimmableLight:1","room":"5"}
{"id":"74","name":"Sound Machine","manufacturer":"Jasco","model":"45602","type":"urn:schemas-upnp-org:device:BinaryLight:1","room":"5"}
{"id":"76","name":"Arduino Gateway Plugin","manufacturer":"","model":"","type":"urn:schemas-arduino-cc:device:arduino:1","room":"8"}
{"id":"87","name":"A-Node 1 - Luminara Candles","manufacturer":"","model":"","type":"urn:schemas-arduino-cc:device:arduinonode:1","room":"8"}
{"id":"90","name":"Kitchen Lights","manufacturer":"","model":"","type":"urn:schemas-upnp-org:device:DimmableLight:1","room":"3"}
{"id":"91","name":"A-Node 5 - Mantel Lights","manufacturer":"","model":"","type":"urn:schemas-arduino-cc:device:arduinonode:1","room":"8"}
{"id":"92","name":"Mantel Lights","manufacturer":"","model":"","type":"urn:schemas-upnp-org:device:DimmableLight:1","room":"2"}
{"id":"93","name":"Theater Sconces","manufacturer":"","model":"","type":"urn:schemas-upnp-org:device:DimmableLight:1","room":"2"}
{"id":"101","name":"A-Node 4 - Kitchen Lights","manufacturer":"","model":"","type":"urn:schemas-arduino-cc:device:arduinonode:1","room":"8"}
{"id":"104","name":"Deck Heater","manufacturer":"","model":"","type":"urn:schemas-upnp-org:device:BinaryLight:1","room":"4"}
{"id":"106","name":"Kitchen Flourescent","manufacturer":"Leviton","model":"VRCZC","type":"urn:schemas-upnp-org:device:BinaryLight:1","room":"3"}
{"id":"107","name":"Leviton Zone Controller","manufacturer":"Leviton","model":"VRCZC","type":"urn:schemas-micasaverde-com:device:SceneControllerLED:1","room":"3"}
{"id":"114","name":"Accent Lamp","manufacturer":"Leviton","model":"","type":"urn:schemas-upnp-org:device:DimmableLight:1","room":"3"}
{"id":"115","name":"Luminara Candles","manufacturer":"","model":"","type":"urn:schemas-upnp-org:device:BinaryLight:1","room":"2"}
{"id":"117","name":"Secretary Lamp","manufacturer":"Leviton","model":"","type":"urn:schemas-upnp-org:device:DimmableLight:1","room":"2"}
{"id":"118","name":"Armoir Accent Lamp","manufacturer":"Leviton","model":"","type":"urn:schemas-upnp-org:device:DimmableLight:1","room":"5"}
{"id":"119","name":"Jewelry Box Accent Lamp","manufacturer":"Leviton","model":"","type":"urn:schemas-upnp-org:device:DimmableLight:1","room":"5"}
{"id":"122","name":"Micro1-Humidity","manufacturer":"","model":"","type":"urn:schemas-micasaverde-com:device:HumiditySensor:1","room":"2"}
{"id":"123","name":"MySensors-Micro1","manufacturer":"","model":"","type":"urn:schemas-arduino-cc:device:arduinonode:1","room":"8"}
{"id":"124","name":"Micro1-Temp","manufacturer":"","model":"","type":"urn:schemas-micasaverde-com:device:TemperatureSensor:1","room":"2"}
{"id":"133","name":"Bruce's Sofa Lamp","manufacturer":"Leviton","model":"","type":"urn:schemas-upnp-org:device:DimmableLight:1","room":"2"}
{"id":"139","name":"Somfy ZRTS1","manufacturer":"Somfy","model":"ZRTSI","type":"urn:schemas-micasaverde-com:device:SceneController:1","room":"7"}
{"id":"140","name":"Master Bedroom Shade","manufacturer":"Somfy","model":"","type":"urn:schemas-micasaverde-com:device:WindowCovering:1","room":"5"}
{"id":"142","name":"Serial_Portlist_2143837613","manufacturer":"","model":"","type":"urn:micasaverde-org:device:SerialPortRoot:1","room":"0"}
{"id":144,"name":"Zigbee Network","manufacturer":"","model":"","type":"urn:schemas-micasaverde-com:device:ZigbeeNetwork:1","room":"0"}
{"id":145,"name":"Bluetooth Network","manufacturer":"","model":"","type":"urn:schemas-micasaverde-com:device:BluetoothNetwork:1","room":"0"}
{"id":146,"name":"Home Theater (Trigger B) 1","manufacturer":"Everspring","model":"","type":"urn:schemas-micasaverde-com:device:DoorSensor:1","room":"2"}
{"id":147,"name":"_Scene Controller 1","manufacturer":"","model":"","type":"urn:schemas-micasaverde-com:device:SceneController:1","room":"0"}
{"id":157,"name":"House Modes Plugin","manufacturer":"","model":"","type":"urn:schemas-micasaverde-com:device:HouseModes:1","room":"0"}
{"id":159,"name":"Holidays","manufacturer":"","model":"","type":"urn:schemas-futzle-com:device:holidayvirtualswitch:1","room":"7"}
{"id":160,"name":"Minimote Living Room","manufacturer":"","model":"","type":"urn:schemas-micasaverde-com:device:SceneController:1","room":"2"}
{"id":161,"name":"MiniMote Bedroom","manufacturer":"Aeon","model":"Minimote","type":"urn:schemas-micasaverde-com:device:SceneController:1","room":"5"}
{"id":162,"name":"HSM100 3-in-1 sensor","manufacturer":"Express Controls","model":"EZmotion 3-in-1","type":"urn:schemas-micasaverde-com:device:ComboDevice:1","room":"6"}
{"id":169,"name":"_Motion Sensor","manufacturer":"","model":"","type":"urn:schemas-micasaverde-com:device:MotionSensor:1","room":6}
{"id":170,"name":"_Light Sensor","manufacturer":"","model":"","type":"urn:schemas-micasaverde-com:device:LightSensor:1","room":6}
{"id":171,"name":"_Temperature Sensor","manufacturer":"","model":"","type":"urn:schemas-micasaverde-com:device:TemperatureSensor:1","room":6}
{"id":172,"name":"Ergy","manufacturer":"","model":"","type":"urn:schemas-micasaverde-com:device:EnergyCalculator:1","room":"0"}
{"id":177,"name":"SofaSunModeSwitch","manufacturer":"","model":"","type":"urn:schemas-futzle-com:device:CombinationSwitch:1","room":"0"}
{"id":178,"name":"AEON Power Strip","manufacturer":"Aeon","model":"AL-DSC11","type":"urn:schemas-upnp-org:device:BinaryLight:1","room":"7"}
{"id":179,"name":"Laser Printer (1)","manufacturer":"","model":"","type":"urn:schemas-upnp-org:device:BinaryLight:1","room":7}
{"id":180,"name":"Synology DS8 NAS (2)","manufacturer":"","model":"","type":"urn:schemas-upnp-org:device:BinaryLight:1","room":7}
{"id":181,"name":"Project Server (3)","manufacturer":"","model":"","type":"urn:schemas-upnp-org:device:BinaryLight:1","room":7}
{"id":182,"name":"blacey.com Srvr (4)","manufacturer":"","model":"","type":"urn:schemas-upnp-org:device:BinaryLight:1","room":7}
{"id":183,"name":"iMac","manufacturer":"Aeon","model":"ZW096","type":"urn:schemas-upnp-org:device:BinaryLight:1","room":"2"}
{"id":184,"name":"Water Heater","manufacturer":"","model":"","type":"urn:schemas-upnp-org:device:BinaryLight:1","room":"7"}

After finally porting all modules over to the clean-slate V+, I found that one module would not respond to on/off requests using the GUI so I decided to heal the network as advised in Marc’s MicasaVerde pair module video. Well, I couldn’t find heal anymore so I searched and found this post… I ran it using the url above but it ran heal from stage 4 to 7. I copied and pasted the url and enclosed it in single quotes so I am confident that the url was correct. After the heal state completed successfully, the V+ couldn’t reach most of the devices and many would not respond. So I decided to reboot the V+ and after it reconfigured the Z-Wave modules I am now faced with this result! All rooms are gone, all device names are gone, etc. The network is completely whacked - device names missing, rooms gone, devices gone.

curl -s 'http://veraplus.home:3480/data_request?id=user_data&output_format=json' | jq -r -c '.devices[] | {id: .id, name: .name, manufacturer: .manufacturer, model: .model, type: .device_type, room: .room}'
{"id":1,"name":"ZWave","manufacturer":null,"model":null,"type":"urn:schemas-micasaverde-com:device:ZWaveNetwork:1","room":null}
{"id":2,"name":"Zigbee Network","manufacturer":"","model":"","type":"urn:schemas-micasaverde-com:device:ZigbeeNetwork:1","room":"0"}
{"id":3,"name":"Bluetooth Network","manufacturer":"","model":"","type":"urn:schemas-micasaverde-com:device:BluetoothNetwork:1","room":"0"}
{"id":4,"name":"Serial_Portlist_2140540629","manufacturer":"","model":"","type":"urn:micasaverde-org:device:SerialPortRoot:1","room":"0"}
{"id":5,"name":"ftdi_sio","manufacturer":"","model":"","type":"urn:micasaverde-org:device:SerialPort:1","room":"0"}
{"id":6,"name":"HD IP Camera","manufacturer":"","model":"","type":"urn:schemas-upnp-org:device:DigitalSecurityCamera:1","room":"0"}
{"id":7,"name":"_Scene Controller","manufacturer":"","model":"","type":"urn:schemas-micasaverde-com:device:SceneController:1","room":"0"}
{"id":8,"name":"_Door Lock","manufacturer":"","model":"","type":"urn:schemas-micasaverde-com:device:DoorLock:1","room":"0"}
{"id":9,"name":"_Dimmable Light","manufacturer":"","model":"","type":"urn:schemas-upnp-org:device:DimmableLight:1","room":"0"}
{"id":10,"name":"_Dimmable Light 1","manufacturer":"","model":"","type":"urn:schemas-upnp-org:device:DimmableLight:1","room":"0"}
{"id":11,"name":"_Motion Sensor","manufacturer":"","model":"","type":"urn:schemas-micasaverde-com:device:MotionSensor:1","room":"0"}
{"id":12,"name":"_Dimmable Light 2","manufacturer":"","model":"","type":"urn:schemas-upnp-org:device:DimmableLight:1","room":"0"}
{"id":13,"name":"_Appliance Module","manufacturer":"","model":"","type":"urn:schemas-upnp-org:device:BinaryLight:1","room":"0"}
{"id":14,"name":"_Appliance Module 1","manufacturer":"","model":"","type":"urn:schemas-upnp-org:device:BinaryLight:1","room":"0"}
{"id":15,"name":"_Appliance Module 2","manufacturer":"","model":"","type":"urn:schemas-upnp-org:device:BinaryLight:1","room":"0"}
{"id":16,"name":"_Scene Controller 1","manufacturer":"","model":"","type":"urn:schemas-micasaverde-com:device:SceneController:1","room":"0"}
{"id":17,"name":"_Window Covering","manufacturer":"","model":"","type":"urn:schemas-micasaverde-com:device:WindowCovering:1","room":"0"}
{"id":18,"name":"_Dimmable Light 3","manufacturer":"","model":"","type":"urn:schemas-upnp-org:device:DimmableLight:1","room":"0"}
{"id":19,"name":"_Dimmable Light 4","manufacturer":"","model":"","type":"urn:schemas-upnp-org:device:DimmableLight:1","room":"0"}
{"id":20,"name":"_Dimmable Light 5","manufacturer":"","model":"","type":"urn:schemas-upnp-org:device:DimmableLight:1","room":"0"}
{"id":21,"name":"_Appliance Module 3","manufacturer":"","model":"","type":"urn:schemas-upnp-org:device:BinaryLight:1","room":"0"}
{"id":22,"name":"_Dimmable Light 6","manufacturer":"","model":"","type":"urn:schemas-upnp-org:device:DimmableLight:1","room":"0"}
{"id":23,"name":"_Appliance Module 4","manufacturer":"","model":"","type":"urn:schemas-upnp-org:device:BinaryLight:1","room":"0"}
{"id":24,"name":"_Thermostat","manufacturer":"","model":"","type":"urn:schemas-upnp-org:device:HVAC_ZoneThermostat:1","room":"0"}
{"id":25,"name":"_Dimmable Light 7","manufacturer":"","model":"","type":"urn:schemas-upnp-org:device:DimmableLight:1","room":"0"}
{"id":26,"name":"_Appliance Module 5","manufacturer":"","model":"","type":"urn:schemas-upnp-org:device:BinaryLight:1","room":"0"}
{"id":27,"name":"_Appliance Module 6","manufacturer":"","model":"","type":"urn:schemas-upnp-org:device:BinaryLight:1","room":"0"}
{"id":28,"name":"_Appliance Module 7","manufacturer":"","model":"","type":"urn:schemas-upnp-org:device:BinaryLight:1","room":"0"}
{"id":29,"name":"_Appliance Module 8","manufacturer":"","model":"","type":"urn:schemas-upnp-org:device:BinaryLight:1","room":"0"}
{"id":30,"name":"_Appliance Module 9","manufacturer":"","model":"","type":"urn:schemas-upnp-org:device:BinaryLight:1","room":"0"}
{"id":31,"name":"_Appliance Module 10","manufacturer":"","model":"","type":"urn:schemas-upnp-org:device:BinaryLight:1","room":"0"}
{"id":32,"name":"_Appliance Module 11","manufacturer":"","model":"","type":"urn:schemas-upnp-org:device:BinaryLight:1","room":"0"}
{"id":33,"name":"_Generic IO","manufacturer":"","model":"","type":"urn:schemas-micasaverde-com:device:GenericIO:1","room":"0"}
{"id":34,"name":"_Scene Controller 2","manufacturer":"","model":"","type":"urn:schemas-micasaverde-com:device:SceneController:1","room":"0"}
{"id":35,"name":"_Appliance Module 12","manufacturer":"","model":"","type":"urn:schemas-upnp-org:device:BinaryLight:1","room":"0"}
{"id":36,"name":"_Dimmable Light 8","manufacturer":"","model":"","type":"urn:schemas-upnp-org:device:DimmableLight:1","room":"0"}
{"id":37,"name":"_Scene Controller 3","manufacturer":"","model":"","type":"urn:schemas-micasaverde-com:device:SceneController:1","room":"0"}

If filed a support request, turned on customer support and placed two calls to them but haven’t heard a peep yet. I am in a world of hurt because my home is highly automated and is non-functional right now. My wife is not happy with me either - happy wife, happy life and the inverse is equally true.

Right about now a competing controller with same-day delivery from Amazon is looking pretty good and would be a no-brainer if I hadn’t convinced the rest of my family to embrace Vera Automation systems. That emotion aside, does anyone know how to prod support into responding/helping? Also does anyone have a suggestion for fixing this other than another 9-hour network rebuild? If I have no option but to invest the time into another rebuild, does anyone have a failsafe process that will ensure better results?

In dire need of expert help,
Bruce

12

I contacted Marc and he pulled a few strings… Support was able to restore my network to a working state but I still have 5 devices that have fallen off the net… Seems like I will need to exclude and re-include those devices. According to Alex in Support, the Z-Wave chip runs a heal at 2 AM everyday (no way to run that heal manually) so I will wait until tomorrow to see how things look then before determining best next steps. Here is the current state of my net after Alex worked his magic:

curl -s 'http://veraplus.home:3480/data_request?id=user_data&output_format=json' | jq -r -c '.devices[] | {id: .id, name: .name, manufacturer: .manufacturer, model: .model, type: .device_type, room: .room}'
{"id":1,"name":"ZWave","manufacturer":null,"model":null,"type":"urn:schemas-micasaverde-com:device:ZWaveNetwork:1","room":null}
{"id":2,"name":"Zigbee Network","manufacturer":"","model":"","type":"urn:schemas-micasaverde-com:device:ZigbeeNetwork:1","room":"0"}
{"id":3,"name":"Bluetooth Network","manufacturer":"","model":"","type":"urn:schemas-micasaverde-com:device:BluetoothNetwork:1","room":"0"}
{"id":4,"name":"_Scene Controller","manufacturer":"","model":"","type":"urn:schemas-micasaverde-com:device:SceneController:1","room":"0"}
{"id":10,"name":"Front Door Lock","manufacturer":"Kwikset","model":"","type":"urn:schemas-micasaverde-com:device:DoorLock:1","room":"1"}
{"id":12,"name":"Sue's Sofa Lamp","manufacturer":"Leviton","model":"RZC03","type":"urn:schemas-upnp-org:device:DimmableLight:1","room":"2"}
{"id":13,"name":"Bruce's Sofa Lamp","manufacturer":"Leviton","model":"","type":"urn:schemas-upnp-org:device:DimmableLight:1","room":"2"}
{"id":14,"name":"Home Theater Trigger","manufacturer":"Everspring","model":"","type":"urn:schemas-micasaverde-com:device:DoorSensor:1","room":"2"}
{"id":15,"name":"Theater Sconces","manufacturer":"Evolve","model":"","type":"urn:schemas-upnp-org:device:DimmableLight:1","room":"2"}
{"id":17,"name":"Refrigerator Energy","manufacturer":"Aeon","model":"SmartSwitch","type":"urn:schemas-upnp-org:device:BinaryLight:1","room":"3"}
{"id":18,"name":"IT Closet PWR Strip","manufacturer":"Aeon","model":"AL-DSC11","type":"urn:schemas-upnp-org:device:BinaryLight:1","room":"4"}
{"id":19,"name":"Laser Printer (1)","manufacturer":"","model":"","type":"urn:schemas-upnp-org:device:BinaryLight:1","room":4}
{"id":20,"name":"Synology NAS (2)","manufacturer":"","model":"","type":"urn:schemas-upnp-org:device:BinaryLight:1","room":4}
{"id":21,"name":"Project Server (3)","manufacturer":"","model":"","type":"urn:schemas-upnp-org:device:BinaryLight:1","room":4}
{"id":22,"name":"blacey.com Srvr (4)","manufacturer":"","model":"","type":"urn:schemas-upnp-org:device:BinaryLight:1","room":4}
{"id":23,"name":"IT Closet Energy MTR","manufacturer":"Aeon","model":"SmartSwitch","type":"urn:schemas-upnp-org:device:BinaryLight:1","room":"4"}
{"id":24,"name":"Somfy ZRTSI","manufacturer":"Somfy","model":"ZRTSI","type":"urn:schemas-micasaverde-com:device:SceneController:1","room":"4"}
{"id":25,"name":"Shade","manufacturer":"Somfy","model":"","type":"urn:schemas-micasaverde-com:device:WindowCovering:1","room":"5"}
{"id":27,"name":"Jewelry Accent Lamp","manufacturer":"Leviton","model":"","type":"urn:schemas-upnp-org:device:DimmableLight:1","room":"5"}
{"id":28,"name":"Bedroom Cherub","manufacturer":"Jasco","model":"45602W","type":"urn:schemas-upnp-org:device:DimmableLight:1","room":"5"}
{"id":29,"name":"Armoire Accent Lamp","manufacturer":"Leviton","model":"","type":"urn:schemas-upnp-org:device:DimmableLight:1","room":"5"}
{"id":30,"name":"Sound Machine","manufacturer":"Jasco","model":"45602","type":"urn:schemas-upnp-org:device:BinaryLight:1","room":"5"}
{"id":31,"name":"Bedside Table Lamps","manufacturer":"Leviton","model":"RZI06","type":"urn:schemas-upnp-org:device:DimmableLight:1","room":"5"}
{"id":32,"name":"MagicJack Plus","manufacturer":"Jasco","model":"45602","type":"urn:schemas-upnp-org:device:BinaryLight:1","room":"4"}
{"id":33,"name":"Thermostat","manufacturer":"Trane","model":"RCS TZ45","type":"urn:schemas-upnp-org:device:HVAC_ZoneThermostat:1","room":"1"}
{"id":34,"name":"Accent Lamp","manufacturer":"Leviton","model":"","type":"urn:schemas-upnp-org:device:DimmableLight:1","room":"3"}
{"id":35,"name":"Outlet (Night Light)","manufacturer":"GE/Jasco","model":"","type":"urn:schemas-upnp-org:device:BinaryLight:1","room":"3"}
{"id":36,"name":"Ficas Tree Lights","manufacturer":"Intermatic","model":"","type":"urn:schemas-upnp-org:device:BinaryLight:1","room":"6"}
{"id":37,"name":"Water Heater","manufacturer":"","model":"","type":"urn:schemas-upnp-org:device:BinaryLight:1","room":"4"}
{"id":39,"name":"Deck Heater","manufacturer":"","model":"","type":"urn:schemas-upnp-org:device:BinaryLight:1","room":"6"}
{"id":41,"name":"Home Theater Energy","manufacturer":"Aeon","model":"SmartSwitch","type":"urn:schemas-upnp-org:device:BinaryLight:1","room":"2"}
{"id":42,"name":"Lanterns","manufacturer":"GE/Jasco","model":"","type":"urn:schemas-upnp-org:device:BinaryLight:1","room":"6"}
{"id":43,"name":"iMac","manufacturer":"Aeon","model":"ZW096","type":"urn:schemas-upnp-org:device:BinaryLight:1","room":"2"}
{"id":47,"name":"MySensors Plugin","manufacturer":"","model":"","type":"urn:schemas-arduino-cc:device:arduino:1","room":"7"}
{"id":48,"name":"Arduino Node 5","manufacturer":"","model":"","type":"urn:schemas-arduino-cc:device:arduinonode:1","room":"7"}
{"id":49,"name":"Arduino Node 4","manufacturer":"","model":"","type":"urn:schemas-arduino-cc:device:arduinonode:1","room":"7"}
{"id":50,"name":"Mantel Lights","manufacturer":"","model":"","type":"urn:schemas-upnp-org:device:DimmableLight:1","room":"2"}
{"id":51,"name":"Cabinet Lights","manufacturer":"","model":"","type":"urn:schemas-upnp-org:device:DimmableLight:1","room":"3"}
{"id":52,"name":"IR Switch Node 1","manufacturer":"","model":"","type":"urn:schemas-arduino-cc:device:arduinonode:1","room":"7"}
{"id":53,"name":"Luminara Candles","manufacturer":"","model":"","type":"urn:schemas-upnp-org:device:BinaryLight:1","room":"2"}
{"id":54,"name":"3-in-1 sensor","manufacturer":"Express Controls","model":"EZmotion 3-in-1","type":"urn:schemas-micasaverde-com:device:ComboDevice:1","room":"1"}
{"id":55,"name":"_Motion Sensor","manufacturer":"","model":"","type":"urn:schemas-micasaverde-com:device:MotionSensor:1","room":1}
{"id":56,"name":"_Light Sensor","manufacturer":"","model":"","type":"urn:schemas-micasaverde-com:device:LightSensor:1","room":1}
{"id":57,"name":"_Temperature Sensor","manufacturer":"","model":"","type":"urn:schemas-micasaverde-com:device:TemperatureSensor:1","room":1}
{"id":58,"name":"Scene Controller","manufacturer":"Leviton","model":"VRCZC","type":"urn:schemas-micasaverde-com:device:SceneControllerLED:1","room":"3"}
{"id":59,"name":"Kitchen Fluorescent","manufacturer":"Leviton","model":"","type":"urn:schemas-upnp-org:device:BinaryLight:1","room":"3"}
{"id":60,"name":"Serial_Portlist_2142981845","manufacturer":"","model":"","type":"urn:micasaverde-org:device:SerialPortRoot:1","room":"0"}
{"id":61,"name":"ftdi_sio","manufacturer":"","model":"","type":"urn:micasaverde-org:device:SerialPort:1","room":"0"}
{"id":62,"name":"Heliotrope","manufacturer":"","model":"","type":"urn:schemas-futzle-com:device:Heliotrope:1","room":"0"}
{"id":63,"name":"Combination Switch","manufacturer":"","model":"","type":"urn:schemas-futzle-com:device:CombinationSwitch:1","room":"0"}
{"id":64,"name":"Secretary","manufacturer":"Leviton","model":"","type":"urn:schemas-upnp-org:device:DimmableLight:1","room":"2"}
{"id":65,"name":"House Modes Plugin","manufacturer":"","model":"","type":"urn:schemas-micasaverde-com:device:HouseModes:1","room":"0"}
{"id":66,"name":"Master BR MiniMote","manufacturer":"Aeon","model":"Minimote","type":"urn:schemas-micasaverde-com:device:SceneController:1","room":"5"}

Thanks to Marc and Alex in Support for promptly lowering the re-work barrier… Let’s hope this rebuild results in a more reliable mesh network and Vera Plus.

13

I ran it using the url above but it ran heal from stage 4 to 7. I copied and pasted the url and enclosed it in single quotes so I am confident that the url was correct.[/quote]

Thanks for the very detailed report. You’re the first of many people to use this to have any problem. I’m suspicious of your use of single quotes changing the interpretation of the URL. There are no quotes in the URL I provided.

This is the URL to be used.

http://<YourVeraIP>:3480/data_request?id=lu_action&serviceId=urn:micasaverde-com:serviceId:ZWaveNetwork1&action=HealNetwork&BatteryMinutes=30&StressCycles=2&StartStage=1&StopStage=3 But perhaps you shouldn’t use it. Certainly not without a full backup.

14

Is there a way that we can generate a report after the heal is complete?
Using UI7 w/ a Vera 3.

15

If you load altui (APP), it will perform a full heal. I did this weeks ago and it worked great. I like the interface as well.

16

If you load altui (APP), it will perform a full heal. I did this weeks ago and it worked great. I like the interface as well.

Where do you find this?

17

[quote=“Mattie, post:16, topic:189346”]If you load altui (APP), it will perform a full heal. I did this weeks ago and it worked great. I like the interface as well.

Where do you find this?[/quote]

18

For what it’s worth, I started to have one of my Aeon Tech Smart Switch 6’s starting to error out on the gui, saying that it “can’t detect device”. Going into the device itself and turning it on would ‘fix’ it immediately, but the error would come back within minutes.

My theory was that the last switch I added in possibly introduced an issue with the z-wave network paths, so I needed to refresh that. I tried the web link option to ‘heal’ the network, and it fortunately (Vera Edge, 1.7.2043) did not break anything - well, other than all the z-wave devices showing as no longer responding. Doing the turning on/off/arm/whatever that was appropriate for the specific device and they all came back. Sadly, it didn’t fix the original issue…

I’m going to try the ALTUI version and see if it helps, but I’m not holding out a great hope given the info about them auto healing now once a day anyhow…

If no joy, I’ll remove the last switch I put in and see if that helps.

** Update **

Running it from ALTUI made no apparent difference. Did the same thing ie all the devices dropped off the network and I had to manually switch them off (or otherwise try to do something with them) before they came good. Possibly they might have come back by themselves eventually, but I’m not a patient person… :wink: Sadly however, the troubled smart switch still showed the same issues.

I then discovered that if you go into the device properties, click on ‘device options’, you can select ‘update neighbour nodes’ which fires up a heal network. Yay. Sadly, didn’t help with my switch. It still falls off and only comes back if you try to turn it on or off. Next step for me is to remove it from the network and then add it back in. A pain but worth a try!

** Further update **

Being a little lazy, I went into settings/variables in the device and set “Poll this node at most once every” to zero seconds. In other words, don’t bother polling it. So, no more error messages for now. As it seems to work even with the error message, this should be fine for now. I’ll try removing and adding it back in again when I have some spare time.

19

[quote=“ninkasi, post:18, topic:189346”]For what it’s worth, I started to have one of my Aeon Tech Smart Switch 6’s starting to error out on the gui, saying that it “can’t detect device”. Going into the device itself and turning it on would ‘fix’ it immediately, but the error would come back within minutes.

My theory was that the last switch I added in possibly introduced an issue with the z-wave network paths, so I needed to refresh that. I tried the web link option to ‘heal’ the network, and it fortunately (Vera Edge, 1.7.2043) did not break anything - well, other than all the z-wave devices showing as no longer responding. Doing the turning on/off/arm/whatever that was appropriate for the specific device and they all came back. Sadly, it didn’t fix the original issue…

I’m going to try the ALTUI version and see if it helps, but I’m not holding out a great hope given the info about them auto healing now once a day anyhow…

If no joy, I’ll remove the last switch I put in and see if that helps.

** Update **

Running it from ALTUI made no apparent difference. Did the same thing ie all the devices dropped off the network and I had to manually switch them off (or otherwise try to do something with them) before they came good. Possibly they might have come back by themselves eventually, but I’m not a patient person… :wink: Sadly however, the troubled smart switch still showed the same issues.

I then discovered that if you go into the device properties, click on ‘device options’, you can select ‘update neighbour nodes’ which fires up a heal network. Yay. Sadly, didn’t help with my switch. It still falls off and only comes back if you try to turn it on or off. Next step for me is to remove it from the network and then add it back in. A pain but worth a try!

** Further update **

Being a little lazy, I went into settings/variables in the device and set “Poll this node at most once every” to zero seconds. In other words, don’t bother polling it. So, no more error messages for now. As it seems to work even with the error message, this should be fine for now. I’ll try removing and adding it back in again when I have some spare time.[/quote]

Alternatively, go into your device variables and find the Neighbors box. My lock gave me such trouble, I got rid of so many extra devices that were showing old numbers or device numbers I couldn’t find. Your device will pick them up on the next configured wakeup interval you have (or default). I verified the logs consistently show me the new devices I chose to use and it seems incredibly better. Good luck.

20

Thanks for the suggestion, but had given that a try as well, and it made no difference. I then unpaired/removed the switch and added it back in - and it then started to have even weirder issues with it adding in ok but then not being able to be detected at all. Even after waiting for a while after removing, and restarting, I suspect there was some remnant of the old name out there. So I removed it all again, and this time I added it in with a different name (from “Heated Towel” to “Master Heated Towel”. That seems to have fixed it. Have happy smiling house again. Yay. :wink: