How to change WIFI connection on VistaCam?

My VistaCam 1203 is currently connected to 5GHZ WIFI but it drops out a lot.

I want to change it to be connected to the 2.4GHZ WIFI channel instead, to see if that improves things?

Anyone know how to do this ?

Thanks.

Hello! @cw-kid

For this scenario, the camera would need to be reset and set up again with the 2.4GHz network credentials. There’s no option available to switch from one network to another without resetting it.

OK thanks, I have lost the original instructions and cannot remember how I originally connected it to the WIFI network.

Do you have any instructions for the VistaCam 1203 initial setup ?

Thanks.

@cw-kid yes, these instructions are available on the Vera Mobile app, using the device pairing wizard for the camera.

Once logged into the app and controller, you’ll need to go to Devices > Tap the “+” icon on the top right corner to add a new device > Tap on “Doorbells” and you’ll see the “VistaCam 1203” pairing wizard available with detailed instructions.


Aren’t these just Foscam cameras rebranded?

If so then if you plug in ethernet that takes priority over WiFi. Then you can log into the camera via its IP address, enter userid and password, and get into the setup section and edit any and all of the settings.

You can’t do that. Ezlo has hidden and crippled the web UI admin settings pages. You cannot access them.

Thanks so do I just delete the doorbell device then via the app and then add it again?

Or do I need to press a reset button or something? Actually on the doorbell camera.

@cw-kid yes! The recommendation is to both delete and reset the camera before you complete the setup again. You can add it without deleting it from the app, but the old camera will still show up there without a connection. To reset the camera, you need to press the reset button for 30 seconds until you hear the “reset successful” message.

Also, you can check the quick start guide PDF attached in case you need instructions on how to mount the camera before the setup.

VistaCam_1203_QSG_v3_09072021.pdf (245.9 KB)

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@cw-kid this seems as good a place to ask as any. what’s your experience been like with this vistacam 1203 - recommend or no?

are you using as part of a larger surveillance system? any idea if it supports RTSP/ONVIF to a local NVR?

thanks for any info/impressions you can provide. there is not much out there on this device.

Hello @James92TSi

  1. Performance and Reliability: The Vistacam 1203 offers excellent video quality and reliability. The InstaVue feature provides quick and clear video feed, making it a great choice for monitoring your front door. The setup process is simple, and the mobile app is very user-friendly.
  2. Integration with Larger Surveillance Systems: While it integrates seamlessly within the Ezlo ecosystem, it’s important to note that the Vistacam 1203 is specifically designed as a doorbell camera for our Ezlo controllers.
  3. RTSP/ONVIF Support: The Vistacam 1203 does not support RTSP or ONVIF, so it won’t integrate with local NVR systems that rely on these protocols. It’s best used within the Ezlo ecosystem for optimal performance.

If you have any other questions or need more information, feel free to ask!

Thanks for the response @JonathanB

I saw mention in other topics that Vistacam 1203 is for Ezlo controllers only. Is that still true? I ask because my controller is Vera Plus - and I noticed the app “add device” menu includes Vistacam 1203.

Though, if a standard RTSP stream to a local NVR can’t be enabled on this camera, that point might be moot.

Hello @James92TSi,

You are correct. Our VistaCam 1203 is only compatible with our Ezlo controllers. The VistaCam listed for our Vera Secure is our previous model, the VistaCam 1200.

@JonathanB Gotta be honest, that stinks. I completely understand it’s not your doing personally, so feel free to pass this along to whomever should hear it. I have more thoughts but I’ll condense for now.

  1. VistaCam1200 is not on your website anymore. If its firmware can be made available to me, I have hardware I could test flashing that onto, with no expectations of support attached. (VC1200 is a Hikvision HS-HD1… I have 3 of the RCA HSDB2A version running LaView firmware… I’m familiar.)

  2. Can’t imagine what is special about VC1203 (Foscam VD1/DBW5) that it can’t be integrated to Vera controllers, but this seems like an intentional money grab and/or alienating the users of the Vera platform Ezlo acquired. Why buy the Vera company just to park the product and tell users they have to replace it to get anywhere?

  3. This is the kind of thing that drives people away. “Migrating” to Ezlo isn’t a casual effort, especially for users who’ve been on Vera for years layering in devices/plugins/scenes/code over time. It’s arrogant for this company to assume this is a competitive proposition.

  4. If forced into great effort to replace Vera, why should anyone buy the next one from the company that created the issue? Ezlo is not a 1:1 replacement (by staff’s own admission and any thread involving the words “Ezlo” and “migration”) - it amounts to recreating every aspect of the system in a new environment while actively learning it.

It cannot be overstated how crappy, and telling, this is.

Hello @James92TSi,

I completely understand your frustration and I’m sorry you feel this way. Hardware and software compatibility is a common challenge in the evolution of technology. Here are a few points I’d like to share to clarify the situation:

  1. Technological Evolution: Over time, technological products advance and improve. Sometimes this means older devices cannot support new technologies due to hardware limitations. Our Vera controllers, while robust and flexible, have certain hardware limitations that prevent them from supporting some of the new products we’re developing, like the VistaCam 1203.
  2. Focus on Innovation: The development of new products, such as our VistaCam 1203 with InstaVue, is aimed at providing a better user experience with advanced technologies and enhanced capabilities. These advances are not always compatible with older hardware, which is a common reality in the tech industry.
  3. Commitment to Users: Despite these challenges, we remain committed to our Vera users and are continuously working to improve the migration experience to the Ezlo platform. We know it’s not a simple process, especially for users with complex and customized systems, and we greatly value your patience and loyalty.
  4. Alternatives and Support: We understand that the transition can be difficult. Although the VistaCam 1203 is not compatible with Vera controllers, we continue to offer support to help our users get the most out of their existing systems. Additionally, we are open to any suggestions and feedback you may have to improve this transition.

Thank you for your understanding.