But within the interface there is a option to reset, if this is the correct way i do not know.[/quote]
Well I know there is a button press to do it, but I don’t know what it is. Saw it on the forum before.
Calling VERA they can tell you, you can search for it on here or when you call vera you can have them just wipe it for you.
Also another way I know how to do it is go to the firmware update and install the beta firmware or any firmware from the custom URL and when your up or downgrading it will ask you to keep you settings or wipe clean and start fresh.