Honeywell Lyric App issue

I added the Honeywell Lyric App for my thermostat into Ui7. Lyric Model # is TH8732WFH5010. I am able to Authorize via the link provided and when I enter the code, it says that the authorization code was successful. I also added its IP address in Advanced. However, I do not get any temperarure readings or anyway to control the thermostat. All I get is the red house graphic and Honeywell Lyric text displayed. Is there something that I am doing wrong here or is there an issue with this app?