Thought I’d better start a new thread as this is the 3rd time I’ve tried to submit a tech support request and keep getting the now infamous: ERROR:Wrong response from server: message.
This makes me think that these trouble reports aren’t getting through. I’ve been noticing a number of comments on the threads about this message as well.
Anyone else??
Here’s the entire ticket report response from my Vera2:
I have tried to submit three support tickets and get the following;
Reporting issue from ap: 12235
Collecting logs…
. Network…
Done.
. System…
Done.
. Kernel…
Done.
. Zwave Status…
Done.
Compressing logs…
Compressed /etc/config /etc/firewall.user /etc/lighttpd /etc/lighttpd.conf /etc/lighttpd.users /etc/cmh /etc/cmh-ra /etc/cmh-lu /tmp/log /tmp/log.LuaUPnP /tmp/log.NetworkTroubleshoot /tmp/log.Provision /tmp/log.RA-handler /tmp/log.Report_AP /tmp/log.Rotate_Logs /tmp/log.SetupRemoteAccess /tmp/log.StartNetworkMonitor /tmp/log.branding /tmp/log.check_internet /tmp/log.cmh-ra-daemon /tmp/log.cmh-ra-keepalive /tmp/log.cmh-ra-keepalive.gz /tmp/log.cmh_pnp.err /tmp/log.dmesg /tmp/log.freshinstall /tmp/log.lighttpd_error /tmp/log.logread /tmp/log.logread.gz /tmp/log.mios_firmware /tmp/log.mios_services /tmp/log.no_internet /tmp/log.platform_init /tmp/log.proxy.sh /tmp/log.restart_zwave /tmp/log.sh /tmp/log.trouble_report /tmp/log.trouble_report_response /tmp/log.upgrade /tmp/logrotate_timestamp /tmp/log/cmh in /tmp/12235_troublereport.tar.gz
Submitting trouble report… ERROR:Wrong response from server:
Done.
the issue I’m having is the I have a scene setup to turn lights on when a v pin is entered to unlock door the light stays on 5 mins then returns to prior state. I just can not get it to work. Matter of fact I can not get a lot of the events to to work Door Open/Door Close, A Pin is entered, Bad pin entered.