GOAP Z-Wave ON/OFF Thermostat

I have the above unit a GOAP Z-Wave ON/OFF Thermostat wired into my smart home however i am unable to get it to operate (turn on my heating will do everything ok except turn on I can set the temperature it shows me the ambient temperature however when I turn the element) i can set temperature to a nominated value it just sits there and does nothing. Ig any one has this devive workig with a Vera Unit could you let me know, any help will be most appreciated