GE Smart Switch Error Msg

I am new to Vera, switching over from Iris. I have two GE Smart Switches, I believe they are model 12722. I reset the switch and paired, but it gets to a point the controller tells me ?Please Wait! Getting the name!? and that?s as far as it gets. It allowed me to edit the name and room, but when I get to the dashboard is when I get the error msg. Any suggestions?