GE 3-way switch installation troubles

Spent countless hours searching the web for ideas on why my installation may not be working. I am using the 45609 (main) and the 45610 (aux) switches. I have actually powered the main and had it turning on and off the lights but I can’t for the life of me get the 45610 working. I even tried 2 different 45610’s on the account that I burned one up with the many different ways I have tried to wire them.

(I am not an electrician) My wiring configuration is somewhat unique (I haven’t seen a whole lot of discussion on it) where I have my line (2 wire) my load (2 wire) and my travelers (3 wire) all coming in to one box (Box 1). I tested the continuity on red/white travelers and I confirmed the 120V supply wire. The original configuration had the hot from the supply connected to the black traveler wire that ran to Box 2. As a result, I put the 45609 (main). Connections in Box 2 on the 45609 were:

Black connected to supply screw
Red traveler Connected to Load screw
White traveler w/ tape (not the neutral) to the traveler Screw
White (from neutral bundle in box) to the neutral screw
Ground to Ground

In box 1 where I put the Auxilary 45610 I connected
The white traveler to the traveler screw
White neutral from the neutral bundle
ground to ground
and the Red traveler to the black load wire going to the light <<<< Not sure about this one

I have even tried to wire these switches side by side to test and can’t get that to work. It seems that auxillary switches aren’t even communicating with the main.

I am sure there is some information I have forgotten… Any help would be greatly appreciated.

This might be relevant:
[url=http://forum.micasaverde.com/index.php/topic,10913.msg76906.html#msg76906]http://forum.micasaverde.com/index.php/topic,10913.msg76906.html#msg76906[/url]

I’m not an electrician either, but I’ve done a good bit of wiring. Something doesn’t sound right here. The “hot” (line is the correct term) should not be connected to a traveler. The function of the traveler wires is to pass the line from switch to switch. If the line is connected to a “traveler” then it’s not a traveler anymore, it’s a line (hot).

Also, could you explain what you mean by “line (2 wire) my load (2 wire) and my travelers (3 wire)”? Do you mean there were two separate wires connected to both the line and load terminals of the original switch? And there shouldn’t be 3 travelers unless it’s really a 4-way circuit (which could explain why it’s not working).

What you are describing is converting a traveler to a load wire. Once you connect a wire to the load terminal on the switch it’s a load wire, not a traveler. That wire should connect to the load, or the feed to the light. It sounds like this is what you did, please confirm.

Now if I understood everything you did it sounds like it is wired correctly. I would then suspect that the neutral in box 1 is not really a neutral. You need to check that; many electricians will use the white wire in a switch box to pass line to other boxes, thereby saving a wire.

If it is a proper neutral then how far is the auxiliary (in terms of wire, not physical distance) from the main switch? There are problems if the traveler is too long. Also there can be an issue if the two boxes aren’t on the same neutral. This note comes from the installation manual for the 45610 auxiliary switch:

“Please note: The Auxiliary switch(s) must be wired to the same Neutral as the Z-Wave enabled switch and the lighting device. It must not be wired to any other Neutral. If
multiple Neutrals are tied together in one box, separate the neutrals to preserve the integrity of the circuit.”

If you can clarify this a little I’ll try to help you solve the issue.

[quote=“oldedb, post:1, topic:172438”]Spent countless hours searching the web for ideas on why my installation may not be working. I am using the 45609 (main) and the 45610 (aux) switches. I have actually powered the main and had it turning on and off the lights but I can’t for the life of me get the 45610 working. I even tried 2 different 45610’s on the account that I burned one up with the many different ways I have tried to wire them.

(I am not an electrician) My wiring configuration is somewhat unique (I haven’t seen a whole lot of discussion on it) where I have my line (2 wire) my load (2 wire) and my travelers (3 wire) all coming in to one box (Box 1). I tested the continuity on red/white travelers and I confirmed the 120V supply wire. The original configuration had the hot from the supply connected to the black traveler wire that ran to Box 2. As a result, I put the 45609 (main). Connections in Box 2 on the 45609 were:

Black connected to supply screw
Red traveler Connected to Load screw
White traveler w/ tape (not the neutral) to the traveler Screw
White (from neutral bundle in box) to the neutral screw
Ground to Ground

In box 1 where I put the Auxilary 45610 I connected
The white traveler to the traveler screw
White neutral from the neutral bundle
ground to ground
and the Red traveler to the black load wire going to the light <<<< Not sure about this one

I have even tried to wire these switches side by side to test and can’t get that to work. It seems that auxillary switches aren’t even communicating with the main.

I am sure there is some information I have forgotten… Any help would be greatly appreciated.[/quote]

It shouldn’t take hours to install 2 replacement 3 way switches.
Since everything was working before you started, by pulling out both switches and taking pictures before removal should help.
Having a multimeter is a great asset also. (You can get a cheap one at Harbor Freight)
Flip the breaker off and the main panel and disconnect the existing switches making sure no wires are touching
Flip the breaker back on and with the meter identify the hot and neutral, ground and travelers

I used Insteon switches and they were easy to install and work great

Perhaps these links will help
http://www.homedepot.com/buy/lighting-fans/track-lighting/smarthome/switchlinc-3-way-dimmer-insteon-3-way-dimmer-kit-52030.html#.UDdig6DKGIA

http://wiki.smarthome.com/index.php?title=Installing_SwitchLinc_in_a_Multi-Way_Circuit

Good luck

I need help please… My existing 3-way switches has 3 wires on each switch; (1) black, (2) white, and (3) red. The aux GE45610 has 2 screws (neutral and traveler). I think, this is pretty straight forward; I will connect the red to the traveler, and white to neutral and I will not use the black.

GE45609 the main or primary switch has 4 screws (1) neutral, (2) traveler, (3) load, and (4) line. i am not counting the green (ground). I will connect the black to line, the red to traveler, and white to neutral - and that’s my existing 3 wires that I mentioned. What goes to the load screw of the 45609?. any hint will be greatly appreciated.

I’ll try and explain this in a simple manner, so here it goes:

In a 3-way wiring scheme, you should have 3 “sets” of wires. One “set” should be a 2-wire (white, black, and ground) that supplies the power (line). The second should be another 2-wire that goes to the fixture. The third should be a 3-wire (black, white, red, and ground) that goes in between the two switches. (Try to ignore any extra wires that just go to other outlets or switches for now). Also, keep in mind, when talking about the # of wires (i.e. 3-wire, the ground is not counted.

Usually, one switch has power in (line) and the 3-wire (between switches). The other switch would have the 2-wire to the fixture (load) and the other end of the 3-wire.

It’s easiest to install the primary switch at the location with the “fixture” (load) wires.

Go to the box that does NOT have the load (fixture) wires. Install the auxiliary switch there. Connect the neutral (white) and the red (traveler) of the 3-wire to the new switch. (Make sure all neutrals in the box are tied together and the switch.) Then tie the black of the 3-wire and the black of the line wire together (not on the switch). This sends line power back to the other switch.
At the other switch, connect the black from the 3-wire to the “line” side of the switch, the black fixture wire to the “load” side, the red to the “traveler” on the switch, and a neutral wire to the switch (again, make sure all of the whites are tied together, including the switch).

If you want to swap the locations of the switches, just use the black of the 3-wire to send the load to the other box instead of line.

Don’t forget to install all of the grounds.

Last, if you had any other wire in the box, figure out how to tie those back into the “line” side. Most likely these would be at the aux switch and you would just tie those into the other black wire that are tied together in the back of the box and once again, keep all of your neutrals tied together.

When you’re done, you should have a red “traveler” between switches (and nothing else), a black hot to the line side of the main switch, a black load between the switch and the fixture, and ALL of the white neutrals tied together (even between the switches). I would advise a multimeter to make sure you know which wire is which.

I know it sounds complicated, but just take it step by step and you’ll figure it out.

NOTE: I can’t think of a reason that you should ever have un-used wires in a box. Further more, if you did end up with extra wire, you created a safety issue. Someone could later hook that wire up to a source not knowing where it goes and not knowing it’s just tucked in a box and could create an arc, or worse yet, a fire.

[quote=“Cdubbshort, post:6, topic:172438”]I’ll try and explain this in a simple manner, so here it goes:

In a 3-way wiring scheme, you should have 3 “sets” of wires. One “set” should be a 2-wire (white, black, and ground) that supplies the power (line). The second should be another 2-wire that goes to the fixture. The third should be a 3-wire (black, white, red, and ground) that goes in between the two switches. (Try to ignore any extra wires that just go to other outlets or switches for now). Also, keep in mind, when talking about the # of wires (i.e. 3-wire, the ground is not counted.

Usually, one switch has power in (line) and the 3-wire (between switches). The other switch would have the 2-wire to the fixture (load) and the other end of the 3-wire.

It’s easiest to install the primary switch at the location with the “fixture” (load) wires.

Go to the box that does NOT have the load (fixture) wires. Install the auxiliary switch there. Connect the neutral (white) and the red (traveler) of the 3-wire to the new switch. (Make sure all neutrals in the box are tied together and the switch.) Then tie the black of the 3-wire and the black of the line wire together (not on the switch). This sends line power back to the other switch.
At the other switch, connect the black from the 3-wire to the “line” side of the switch, the black fixture wire to the “load” side, the red to the “traveler” on the switch, and a neutral wire to the switch (again, make sure all of the whites are tied together, including the switch).

If you want to swap the locations of the switches, just use the black of the 3-wire to send the load to the other box instead of line.

Don’t forget to install all of the grounds.

Last, if you had any other wire in the box, figure out how to tie those back into the “line” side. Most likely these would be at the aux switch and you would just tie those into the other black wire that are tied together in the back of the box and once again, keep all of your neutrals tied together.

When you’re done, you should have a red “traveler” between switches (and nothing else), a black hot to the line side of the main switch, a black load between the switch and the fixture, and ALL of the white neutrals tied together (even between the switches). I would advise a multimeter to make sure you know which wire is which.

I know it sounds complicated, but just take it step by step and you’ll figure it out.

NOTE: I can’t think of a reason that you should ever have un-used wires in a box. Further more, if you did end up with extra wire, you created a safety issue. Someone could later hook that wire up to a source not knowing where it goes and not knowing it’s just tucked in a box and could create an arc, or worse yet, a fire.[/quote]

thanks. i did what you said: install the primary switch where the “load” wire is present and the aux switch in the location where there is no “load”. it was so frustrating and cannot get it to work. here is my existing connections:
SWITCH 1 - there are 3 wires connected to a regular 3-way switch; black (load), white (neutral), and red (traveler) and nothing else. there is no line (hot wire) connected to this switch.
SWITCH 2 - there are also 3 wires connected to this switch; black (line), white (neutral), and red (traveler).

i installed the primary switch (45609) and replaced SWITCH 1 above. since there is no hot wired as i mentioned above, i tapped and use a jumper from the bunch of black (hot) wires tied together and connected it to the “line” side of the GE45609. then i installed the aux switch (45610) and replaced SWITCH 2. since there are only 2 screws available in the aux switch, i connected the white and traveler to their respective screws. i capped the line (hot) wire with a wire nut and did not use it. THIS DID NOT WORK. thanks for your input anyway. i will sleep it off and try again tomorrow.

The white in your existing 3-way wiring is not a neutral, it’s a traveler.

Is the primary switch currently working? It should work standalone, so you could focus on that first.

You may have to connect the primary to neutral in that box, as well as the original white wire, so that the aux on the other side of it gets a neutral too (if there isn’t one in its own box, or use the line in the aux box, if the aux can work with either line or neutral).

[quote=“oTi@, post:8, topic:172438”]The white in your existing 3-way wiring is not a neutral, it’s a traveler.

Is the primary switch currently working? It should work standalone, so you could focus on that first.

You may have to connect the primary to neutral in that box, as well as the original white wire, so that the aux on the other side of it gets a neutral too (if there isn’t one in its own box, or use the line in the aux box, if the aux can work with either line or neutral).[/quote]

i am confused: you said the white is not neutral - it’s a traveler. then what is the existing red wire on both switches in the box? ok regarding your question is the primary switch currently working as a standalone - i will try to install that now in a single circuit to find out.

Both are travelers (in a traditional 3-way).

Sounds like you have power and load in the box where you have the primary. By just hooking up the primary to line and neutral, the primary would be powered and the LED should toggle as you toggle the switch. You can (then) also hook up the load; light should toggle on/off. Then try to get the aux wired in.

(From your description it sounds like you have the white connected between aux and primary, expecting it to be neutral, but the (additional) connection to neutral is actually missing.)

This. A standard 3-way requires 2 travelers, not 1. Depending on the position of the two switches either traveler can become the active hot connection between the primary and the auxiliary. In the GE Z-wave implementation you only need 1 traveler since it just sends a signal to the primary and doesn’t actually switch any current. That’s why you can use the second traveler to pass the neutral back to the auxiliary switch.

[quote=“oTi@, post:8, topic:172438”]The white in your existing 3-way wiring is not a neutral, it’s a traveler.

Is the primary switch currently working? It should work standalone, so you could focus on that first.

You may have to connect the primary to neutral in that box, as well as the original white wire, so that the aux on the other side of it gets a neutral too (if there isn’t one in its own box, or use the line in the aux box, if the aux can work with either line or neutral).[/quote]

thanks guys, ufd108, oti and cdubbshort. i installed the primary 45609 as a standalone to see if it’s not defective and it is not. i replaced an existing single pole switch with 45609 and hook it up exactly the same way-except that i did one extra step: i tapped into the bunch of whites tied together and connected it to the neutral terminal wire of the 45609. it looks very simple but GUESS WHAT, THE DAMN 45609 DOES NOT TURN OFF. when i turn it off, it will turn on after 1 - 2 seconds later. i have to pull the air gap to turn it off. can you guys clue me in again. thanks for your help. pardon my stupidity. what did i do wrong; there are only 3 wires: hot, neutral and load right? and i connected all these 3 wires to the correct terminal of 45609. very frustrating.

The 3 wires are NOT necessarily hot, neutral and load in a typical single pole switch. Many electricians, to save a few pennies, will wire a single pole switch in a “loop” configuration where a standard, 2-wire cable (white and black conductors) will carry the line to the switch via one conductor and back to the light via the other conductor. No neutral is passed from the light to the switch. In this configuration you have a line but not a load wire. And the wire bundle might not be neutrals, or they could be neutrals that are on a different circuit than the light, which might or might not work with a Z-wave switch.

Another possibility is that you do have line, load, and neutral but have the line and load wires reversed on the switch. Did you check them with a tester to make sure you had them correct?

The 3 wires are NOT necessarily hot, neutral and load in a typical single pole switch. Many electricians, to save a few pennies, will wire a single pole switch in a “loop” configuration where a standard, 2-wire cable (white and black conductors) will carry the line to the switch via one conductor and back to the light via the other conductor. No neutral is passed from the light to the switch. In this configuration you have a line but not a load wire. And the wire bundle might not be neutrals, or they could be neutrals that are on a different circuit than the light, which might or might not work with a Z-wave switch.

Another possibility is that you do have line, load, and neutral but have the line and load wires reversed on the switch. Did you check them with a tester to make sure you had them correct?[/quote]
hi ufd108, yes i checked the wires with a tester; tester is beeping loud and blinking fast when it got close to the hot wire and not beeping/blinking when close to the black load wire. this is a 2-gang box. the adjacent switch is getting its power from the 45609 and i connected its black wire to the back of the 45609 using its enclosure hole. then i inserted the stripped hot wire coming from the service panel also to the back of the 45609; load inserted to the load hole at the back and same thing with the neutral. i summary, i have 4 wires inserted to the back holes of the 45609 - load, hot and neutral plus the black wire or the adjacent switch. any help will be greatly appreciated to get this resolve or i will return the switches to amazon. thanks again. really appreciate it.

This isn’t really going to help with figuring out your wiring but after much frustration I just figured out that I have 2 defective 3 way switches from GE. For some reason 2 of the 3 way packs that I just bought don’t work in a 3 way configuration but work as a regular switch. I could tell they were defective by switching them out for a working GE 3 way with no issues. Quite disappointing to have 2 out of 9 purchased have problems.

I’m also having problems with another GE switch that won’t turn off but started a separate thread for that.

I just converted four 3-way switches from X10 over to GE Z-Wave, and had no idea how much work I was in for.

The X10 slave switches didn’t need neutral, for starters. Some of the switches had load/line reversed, and some had Hot on the White wire, so I think the lesson was – assume nothing.

Once I identified the Load (light) and Traveller wire (usually red), I ended up rebuilding the wiring box with a Hot, Neutral (both sides) and just the red traveller, ignoring the other wires in there. That worked.

Of course, now I have a big wad of thick-gauge wire that doesn’t fit nicely in the box, so the switches tend to sit crooked, but hey… I know how it’s wired. :slight_smile:

[quote=“willkere, post:15, topic:172438”]This isn’t really going to help with figuring out your wiring but after much frustration I just figured out that I have 2 defective 3 way switches from GE. For some reason 2 of the 3 way packs that I just bought don’t work in a 3 way configuration but work as a regular switch. I could tell they were defective by switching them out for a working GE 3 way with no issues. Quite disappointing to have 2 out of 9 purchased have problems.

I’m also having problems with another GE switch that won’t turn off but started a separate thread for that.[/quote]

i would appreciate if you can post once you fix your issue of the GE switch that won’t turn off. thanks. tomorrow, i will try to reverse the hook up of load and hot wires.

[quote=“waltzer11, post:12, topic:172438”][quote=“oTi@, post:8, topic:172438”]The white in your existing 3-way wiring is not a neutral, it’s a traveler.

Is the primary switch currently working? It should work standalone, so you could focus on that first.

You may have to connect the primary to neutral in that box, as well as the original white wire, so that the aux on the other side of it gets a neutral too (if there isn’t one in its own box, or use the line in the aux box, if the aux can work with either line or neutral).[/quote]

thanks guys, ufd108, oti and cdubbshort. i installed the primary 45609 as a standalone to see if it’s not defective and it is not. i replaced an existing single pole switch with 45609 and hook it up exactly the same way-except that i did one extra step: i tapped into the bunch of whites tied together and connected it to the neutral terminal wire of the 45609. it looks very simple but GUESS WHAT, THE DAMN 45609 DOES NOT TURN OFF. when i turn it off, it will turn on after 1 - 2 seconds later. i have to pull the air gap to turn it off. can you guys clue me in again. thanks for your help. pardon my stupidity. what did i do wrong; there are only 3 wires: hot, neutral and load right? and i connected all these 3 wires to the correct terminal of 45609. very frustrating.[/quote]

the GE45609 was defective-returned it to amazon and got a new replacement the next day. now this primary switch works as a standalone.

Those GE45609/45610 kits are very unreliable at best, at least in my experience. I just finished installing several of them- 3 out of 5 of them that I got from Amazon were defective in some way. With 2 of my bad ones, the primary switch would not accept a signal from the secondary switch for some reason. What I did is replace them with individual 45609s. Then they worked perfectly. I then used the 45609s from the kits as single pole switches.

Out of 20+ GE switches, all have worked correctly (when wired correctly).
One switch had the Blue LED fail (totally out all the time), but other than that, so far so good.

The most effort was figuring out the 3-way switch wiring, and in every case, redoing it with a real neutral.
Everything I thought was a switch failure was actually a wiring failure, usually caused by my ‘fixing’ something in another box.
A clothes dryer comes with a wiring schematic. A house should too. :slight_smile: