fakro ZW230 window opener

Hi, i have two ZW230 fakro window motors (identical to ZW12 except that it runs on 230V instead of 12V) and having some issues with one of these devices. Device status keeps stating “Failed at: Getting secure classes”. That alone wouldn’t be a big issue since the device can be controlled normally, however the log is full of error messages and sometimes there are considerable delays when transmitting commands. I have tried to exclude and re-include the device but the result is always the same.

This is what the error logs tells me (33 = zwave id, 95: vera id):

02 07/12/14 21:54:06.044 ZWJob_SendData UPDATE MANUAL ROUTE 33=(nil) <0x2ba01680> 02 07/12/14 21:54:06.046 UPDATE MANUAL ROUTE2 33=(nil) <0x2ba01680> 02 07/12/14 21:54:06.047 ZW_Send_Data node 33 NO ROUTE (nil) <0x2ba01680> 02 07/12/14 21:54:06.047 ZW_Send_Data node 33 NO ROUTE (nil) <0x2ba01680> 02 07/12/14 21:54:17.157 ZWaveSerial::GetFrame 0x2ba00bec timed out now 0 m_listGetFramePending 0 <0x2ba01680> 01 07/12/14 21:54:17.157 ZWaveNode::GetNonce node 33 failed <0x2ba01680> 01 07/12/14 21:54:17.158 ZWaveNode::EncryptFrame m_iFrameID 453 cannot get nonce node 33 command class 0x98 command 0x2 <0x2ba01680> 02 07/12/14 21:54:17.158 ZWaveSerial::Send m_iFrameID 453 type 0x0 command 0x13 sent ok - can't encrypt <0x2ba01680> 01 07/12/14 21:54:17.159 ZWJob_SendData::Run done/fail job job#58 :secure node 33 dev:95 (0xaea330) N:33 P:13 S:7 took 11113 ms method 2 to node 33 command 152/2 failed 5 retries 0 of 2 <0x2ba01680> [...] 01 07/12/14 22:00:34.097 ZWaveNode::GetNonce node 33 failed <0x2ba01680> 01 07/12/14 22:00:34.098 ZWaveNode::EncryptFrame m_iFrameID 620 cannot get nonce node 33 command class 0x98 command 0x2 <0x2ba01680> 02 07/12/14 22:00:34.098 ZWaveSerial::Send m_iFrameID 620 type 0x0 command 0x13 sent ok - can't encrypt <0x2ba01680> 01 07/12/14 22:00:34.098 ZWJob_SendData::Run done/fail job job#58 :secure node 33 dev:95 (0xaea330) N:33 P:70 S:7 took 11108 ms method 2 to node 33 command 152/2 failed 5 retries 2 of 2 <0x2ba01680> 04 07/12/14 22:00:34.100 <Job ID="58" Name="secure node 33" Device="95" Created="2014-07-12 21:54:06" Started="2014-07-12 21:54:06" Completed="2014-07-12 22:00:34" Duration="388.54915000" Runtime="388.53641000" Status="Aborted" LastNote="" Node="33" NodeType="ZWaveWindowCovering" NodeDescription="Window left"/> <0x2ba01680> 06 07/12/14 22:00:34.101 Device_Variable::m_szValue_set device: 1 service: urn:micasaverde-com:serviceId:ZWaveNetwork1 variable: NetStatusText was: #33: Getting secure classes now: #33: Getting secure classes #hooks: 0 upnp: 0 v:0xbe9b90/NONE duplicate:1 <0x2ba01680> 01 07/12/14 22:00:34.101 ZWaveNode::config_GetSecureClasses node 33 jobsize 1 failed 1 <0x2ba01680> 02 07/12/14 22:00:34.102 ZWJob_ConfigureNode::Run job job#52 :conf_jh#33 dev:95 (0xc90070) P:14 S:1 node 33 failed to configure quit 0 <0x2ba01680>

Furthermore the other zwp230 device works just fine. The only possible difference between these two devices is that the faulty node cannot directly communicate with vera, however there are plenty of other mains-powered devices within short distance so that this shouldn’t make any difference

Cheers
Maros