My main Ezlo Plus is slowly being populated with devices that I’m removing from my Vera Secure. As I add more and more devices using the Android app the include/exclude process now has a 95% failure rate. It took me 6 hours to add 3 devices yesterday. It seems to be directly associated with the amount of devices on the controller. This is not a new problem as I had a ticket with support about 10 months back and they acknowledged the problem at that time but nothing was done about it. There has been many firmware and Android app updates since but not fixed yet.
I have 3 Ezlo Plus units:
Unit 1: My test unit, rarely has more than 2 devices at one time. Include/exclude works fine.
Unit 2: Rental cabin with about 21 devices. 50% chance of getting the include/exclude to work.
Unit 3: Main unit with about 52+ devices 5% chance of getting the include/exclude to work.
Using the Android app on my main unit I select my device to add and start the include process. The 60 second count down starts but the LED stays blue through the 60 seconds. I select the exclude option and the same thing. I can do this over and over with the same results. Restarting the app has no effect.
If I’m really lucky sometimes switching from include to exclude mode the LED start blinking. I can switch back to include and some times it works as well. Not very often though.
Its getting to the point that I hate the thought of adding devices as I know I’m in for hours of frustration.
Anyone else experiencing this on Ezlo Plus that has many devices? I’m still wondering why after reporting this issue and getting confirmation there was a problem there is still no fix.
Edit: I’m also noticing that many devices have become non responsive or very slow to respond to a state change.