Since about 12 hours, my controller is offline and no longer responds to anything. Please help…
If I power cycle the hub (SN 90000437) it seems to boot ok. After various blinking lights, it ends with a solid green, at which moment I can ping the hub and the hub seems to show online in the vera app. However, after about 60 seconds, the hub transitions to a blinking orange led (rapid blinking / 2Hz). After this moment, the hub no longer responds to anything. Local meshbots do not run and the controller shows offline in the app.
The hub seems to be running firmware 220.127.116.117.3, as can be witnessed from mdns traffic during startup of the hub.
Strangely, a continues ping still shows responses originating from the hub. However, starting a new ping once the orange light blinks, does result in ping timeouts.
I lost control of various lights and shades throughout the house, as well as the doorbell functionality. So it’s quite a nuisance at the moment.
Well, through ssh I was able to get into the hub. I witnessed connectivity problems to my local router, even though I have internet connectivity. Ping to 192.168.100.1 (local router) fails. At the same time, pinging 18.104.22.168 (google dns) works. Weird, but hey ho.
I manually edited /etc/resolv.conf to replace the the local router as a name server with google’s dns server, as the logfiles clearly showed dns errors.
This got the controller back online, though only partially. The fact that you can see the uptime of 45m is a result of changing /etc/resolv.conf.
At the same time, z-wave functionality is still unavailable:
Wed Nov 2 20:22:12 CET 2022
root@HUB90000437:/tmp/log/firmware# tail ha-zwaved.log
**** zwaved Restarted at Wed Nov 2 20:22:10 CET 2022
**** zwaved Restarted at Wed Nov 2 20:22:12 CET 2022
**** zwaved Restarted at Wed Nov 2 20:22:14 CET 2022
It looks like the lan port and wifi are both active, this might cause these weird connectivity issues. Was there any change is networking setup with the latest firmware release for the Ezlo hub?
Thats nice of them. They refused to help me with mine. They said my Ezlo plus belongs to Horus and refused to help me. I am now on my 2nd unit and after only an hour it has the same issue as yours did. I’m sending it back and buying a Aeotec hub and going with Smartthings. Sad. I have had 2 separate Vera units now and been happy for almost 10 years. Now I buy this thing and am very disappointed.
Thank you for all of your help. I received the new unit and it is up and running. I have added a couple of devices to it already, and it works well. I will be moving the rest of my devices over to it this week. Thank you for going out of your way to take care of me and make sure I was happy.