Ezlo plus does not send email or push notifications

Community Playground Scenes & Automations
#1

I have been working with support for weeks and I must say they are very poor. I was told by support that the problem I am having with my Eaton light switches is a defect in a chip in my Vera Plus and they said that the ezlo plus didn’t have the problem so I bought one. Since purchasing it, I’ve been emailing back and forth with support about the fact I can’t get notifications when they are specified in a meshbot/scene. Support keeps going around in circles and does not actually give me any information as to why this is happening or how to fix it. I have 2 devices configured, a z-wave water sensor and a z-wave duplex plug. Everything works as expected when I create a meshbot to switch the plugin off whenever water is detected but I don’t get notified even though I have an action that says to send an email and a push. I’ve tried both the app and the website interfaces to create the meshbot, all to no avail. Notifications are enabled. Help!

#2

Hello Ken,

We’ve created three meshbots, two of them are only for notification purposes and the last one is locally created to turn off your switch Leviton DZR15 when a leak is detected by your Leak Sensor:

  1. Leak Sensor Ensuite Sinks: sending a notification when a Leak is detected:

  1. Solera-Water valve notification meshbot: Sending a notification when your water valve switched status:

  1. Water leak detected - turn off switch: When a leak is detected will turn off your Leviton switch and send a notification as well, however, make sure on site that turning off or on your switch will also change the water valve status (open to close or viceversa):

Please keep in mind that meshbots may be created using https://ezlogic.mios.com instead vera or MIOS mobile App, also do not edit your meshbots through your mobile app.

Give it a try and let us know how it goes!!

#3

Hİ @brausse

Notifications currently work only if you create a meshbot and you can do it both from web and mobile.
Let us know after testing the meshbots support created, and we will check again.

#4

Support finally figured out that they are having problems with email addresses on outlook.com and hotmail.com. Once I changed the notify email address to my gmail.com address, emails and notifications started working.