I have a Honeywell TH8320ZW (from the back of the unit) configured as 2 Heat / 1 Cool to work with my heat pump. My only problem with the device is that Vera does not detect Emergency Heat as a capability. Here is the capability field I currently see for the device:
If I manually switch modes Vera can adjust temperature without an issue. Sooner or later, the temp is going to drop and I won’t have switched it over, and I am risking a compressor issue (potentially).
The Grasshopper app was actually working to set E Heat On, so today I removed/included just to see if Vera had a temporary discovery issue. Now the app is no longer able to set it either.
Could anyone offer a suggestion? Can I manually override the capability list? I opened a support case in December and MCV responded it had been escalated, but that was the last response.