Hello @Grwebster,
In case you want to review the FAQ of the new Ezlo platform access this link New Ezlo Platform FAQ. You can also check the current threads about the Ezlo controllers at the following link Ezlo Edge Computers - Ezlo Community.
However, in case you are experiencing issues with the Ezlo Plus, send us an email to support@ezlo.com and we will address the issue.
Regards,