Deleted device keeps reappearing?

I’m trying to setup my Yale lock and Vera Edge I unpaired it, it disappeared from the dashboard. But then after a refresh it comes back. I delete it this time and it again reappears.

How can I delete it permanently?

[quote=“crimsondr, post:1, topic:186098”]I’m trying to setup my Yale lock and Vera Edge I unpaired it, it disappeared from the dashboard. But then after a refresh it comes back. I delete it this time and it again reappears.

How can I delete it permanently?[/quote]

I could only suggest after unpairing and confirming it is off the dashboard, reload Luup engine. If it doesn’t come back then also reboot the Vera. If it still is not there after that then you are good to set it up again.

However, if none of those work search the forums. There is a lot of posts on Yale locks in the Locks section. That might be a spot to search. Also create a support ticket with Vera.

I’m actually trying to remove the device from my controller but it never sticks.

I just tried to unpair an aeon door sensor and it also reappears on the dashboard. This is on the latest UI7 firmware and vera edge.

No one else experiencing this?

I also experience similar problems after trying to remove a dual Qubino relay which stopped working after updating to the latest Vera firmware. Unpairing failed and after I try to remove the relay via UI it doesn’t disappear from the dashboard. I have contacted support a few days ago and now I am waiting for them to get back.

For now what I’ve done is reset to defaults and make backups after each configuration change. So if I need to unpair a device I just restore a previous backup.

In the process of setting everything up again after upgrading my Edge…

If you encounter any issues, please fill in the from from http://support.getvera.com/customer/widget/emails/new? and we will help you asap!