Create extra user

Community Playground Getting Started & Initial Setup
1

How do I create an additional user account that I can use remotely? This question has been asked by others on the forum but I am confused by the answers

I am on U16. When signed in, under My Users, there is a facility to add user. This requires a user name, email, password and password confirm. Whatever name I use I get Registration Failed (no explanation)

Alternatively, under Guest User, I could specify just a user name and email address. Whatever I do, I get message ?make sure you filled in the right user name ? for the guest?. The user is not added.

On the mobile app Vera Mobile, It says I can request a new user account. I fill in a username, email, password, confirm password, but it comes back with message ?You don?t have a Vera??

So, exactly how I am supposed to be able to use a mobile or tablet remotely to access my system?

Thanks for your help

Tom

2

Did you have any luck with this issue? I am having the same issue.

3

You should be able to register a new user in UI6 using the my users tab. I have several accounts I created this way. If registration fails repeatedly you may need to contact support to see if they can assist.