I have a vera configured as a switch connected to my LAN and wireless disabled and my firewall is a pfSense 1.2 box. I am unable to connect to my vera using cp.mios.com when I am remote - works just fine when I am on my LAN.
Are there any diagnostics and/or tests that I can run to get to the root cause for the issue?
How do I check for expired connections to the mios servers (I am able to log into my vera while I am remote for troublehsooting purposes)? And if the connections are expired, how do I renew/reset them and/or resolve the issue permanently?
Hi JOD - my understanding from reading other threads is that the Vera ssh’s to the mios servers so no port forwarding is necessary, presumably they ssh into the mios servers using keys to a tunnel for the inbound connection. I am new to the Vera so if this information is incorrect, please provide the ports that I need to forward.
I’m sure pfSense has a way to monitor connections. Restart Vera. wait for a minute, note tunnel connections to mios servers. Check if you can connect remotely, and then check pfSense if you still see mios tunnels alive. If not try to play with connection timeout