I just recently started having this same problem with unable to write data. It started maybe a month ago with once a week, and now it is every few hours. They observable traits are that all of the light remain on the vera edge, ui7, latest firmware, but it is considered offline when trying to access it. Attempts to fix it have included getting rid of the static ip and choosing automatic connection (this almost seemed to help the unit heal and start up again), delete apps like ping, upnp, and anything that I noticed I wasn’t using anymore. I replaced the usb unit. I replaced the usb hub that was used because I also run the ademco app for my alarm system.
If I power on and back off, it works normally. I was already running a nightly reboot and now I have added every command that anyone documented that they got from customer service. a few days ago, I wasn’t able to enable remote access which I was trying to do so that I could find the unit ssh password to look at the logs. I took a backup, reset the unit, and restored the unit. This seemed to make it work for at least a day or two. I was so confident that I made a few changes attempting to get my sonos working and now it is worse. I believe I have deleted every thing that I had changed or installed.
What surprises me is that I believe the unit is still running, the internet light still blinks, and I still get some prowl messages as if it were running. I just can’t connect to it either by ip or home.getvera. Until I reboot.
I thought I would send this out to see if anyone made any undocumented discoveries. I am going overseas in a couple of weeks and it is pretty imperative that this is working. I plan to invoke a customer service tickets, but I don’t have a lot of hope there. Any latest thoughts would be appreciated.
As an aside, if a new unit is required, would my backup go cleaning to a new edge? what about a new veraplus? I know I would have to get another license for pleg but I am always happy to buy Richard another beer.
My system isn’t that complicated. blue iris for some cameras, alarm, motion, and some switches. Any ideas?