Connection down

Plugins & Plugin Development Unmaintained
#1

I’m trying to setup the plug-in with a P20 using an EVL3. I have all the IP, user, installer and master code information. When I click Read Panel, it seems to work, but it does not populate any information. Then once I arm the alarm system, Vera says: EVL3VistaAlarmPanel : Connection down.

I’m running a VeraPlus and do have EyezOn monitoring also using the EVL3 (not sure if this is an issue).

Here is the part of the log file when the arming and connection down occurs:

50 03/01/16 10:34:15.420 luup_log:7: (EVL3VistaAlarmPanel::incoming) Received data [%00,01,0C0C,08,00,ARMED AWAY** ALL SECURE $] - Unhandled data <0x73a00520>
50 03/01/16 10:34:21.100 luup_log:7: (EVL3VistaAlarmPanel::checkConnection) CONNECTION DOWN <0x756ef520>
50 03/01/16 10:34:21.101 luup_log:7: (EVL3VistaAlarmPanel::setVariable) device [7] SID [urn:micasaverde-com:serviceId:EVL3VistaAlarmPanel1] variable [Plugin_Status] value [CONNECTION DOWN]. <0x756ef520>
50 03/01/16 10:34:21.101 luup_log:7: (EVL3VistaAlarmPanel::task) Connection down. <0x756ef520>
50 03/01/16 10:34:21.101 luup_log:7: (EVL3VistaAlarmPanel::setVariable) device [7] SID [urn:micasaverde-com:serviceId:EVL3VistaAlarmPanel1] variable [ConnectionDown] value [1]. <0x756ef520>
01 03/01/16 10:34:21.102 luup_log:7: (EVL3VistaAlarmPanel::checkConnection) sending keepalive <0x756ef520>
01 03/01/16 10:34:21.103 luup_log:7: (EVL3VistaAlarmPanel::checkConnection) keepalive write failed <0x756ef520>
50 03/01/16 10:34:21.420 luup_log:7: (EVL3VistaAlarmPanel::incoming) Received data [^01,03$] - Unhandled data <0x73a00520>
50 03/01/16 10:34:25.422 luup_log:7: (EVL3VistaAlarmPanel::incoming) Received data [%00,01,0C0C,08,00,ARMED AWAY ALL SECURE $] - Unhandled data <0x73a00520>
50 03/01/16 10:34:35.423 luup_log:7: (EVL3VistaAlarmPanel::incoming) Received data [%00,01,0C0C,08,00,ARMED AWAY ALL SECURE **$] - Unhandled data <0x73a00520>

#2

EyezOn monitoring has no impact on the plugin…

“Unhandled data” means that you don’t have any zones configured…

With no zones configured, the plugin does not know what to do with the data received from the EVL3, so it has not received “valid” data… after the connection check period expires with no valid data received, it reports “connection down”…

When you do a “read panel” the plugin will tell you what is going on (In the status bar at the top of the browser and on the Panel page in the Plugin status field…

Note that the panel functions will not work when the panel has any faults or troubles, of has custom display messages enabled. If this is the case, you must configure the zones manually.

#3

Thank you for all the info. I’ve manually configured the zones in the plug in. I’m still receiving the Connection Down message. I have tried reloading the engine, but with the same results. I’m guessing I still have something misconfigured, but I’m not sure what or where to look.

#4

After reloading the engine, the zones I manually entered are no longer there.

#5

There are still some serious problems in UI7 relative to saving state.

This effects a lot of plugins and scene creation.
It does not effect everyone so it’s been hard to pinpoint. Call MCV and complain!

#6

Happy to lodge a complaint. Anything specific I should mention? Or just explain the issue I’m having?

#7

[quote=“RichardTSchaefer, post:5, topic:191362”]There are still some serious problems in UI7 relative to saving state.

This effects a lot of plugins and scene creation.[/quote]

You should be able to work around this issue… Manually enter your zone configuration… Then leave the Vera alone for at least 10 minutes… This should be long enough that the Vera will save its dynamic user data…

#8

I tried waiting over 30 minutes, but as soon as I reload, the zones are gone. Could I put the zone info directly into the parameters on the advanced tab? If so, could someone give me the format. I tried this with the codes (installer and master) and that seemed to do the trick.

#9

Did you try a “read panel” after the installer code was set???

Could you turn on debug mode and try the “read panel” function… If it doesn’t work, please post the LuaUPnP log showing the full “read panel” process…

If the “read panel” process fails, you can then try to set the “Zones” variable in the advanced/variables tab.

The “Zones” variable is a colon separated list of zone definitions:

Zone definition:

<zone number - padded with leading zero if needed>-<partition number>-<serial number - for wireless zones only>-<loop number>-<sensor type>-<name of zone>

IE: for a wireless zone

09-1-0123456-1-3-LIVING ROOM MOTION;

for a wired zone:

13-1---1-PATIO DOOR;

The sensor type are:
1 = Door/Window sensor
2 = Temp/Leak sensor
3 = Motion sensor
4 = Smoke sensor
5 = CO sensor
6 = Glass Break sensor

So the string you put in Zones would be something like:

09-1-0123456-1-3-LIVING ROOM MOTION;14-1-6543210-1-3-REAR HALL MOTION;13-1---1-PATIO DOOR
#10

cybrmage,

Thank you for all the help. I did the read panel with the intent of sending you the logs. I’ve tried it at least a dozen times after various reboots and such with it always failing. However, it worked this time. I’m not sure if setting the install and master codes in the parameters did the trick, but I’ve very happy it’s working now.

Thanks again for all the help.

#11

[quote=“WhyMe, post:10, topic:191362”]cybrmage,

Thank you for all the help.[/quote]

Not a problem 8-}

If your installer code was not the default code (4112), then the issue of the installer code not saving would cause the “read panel” function to fail. Once the code(s) were set and saved, the plugin used the set code… So that was the issue.

#12

WhyMe: I’m having same issue with the labels. I try to set it in Zones, then when I go to click on DEVICES tab under Vera, all of the zones are not labeled… How did you get it working and saving all of your labels? Did you have to go into advanced and manually enter the information for CODES and all LABELS??