I’m trying to call Google home to turn on an outdoor WiFi switch which is working with Google home, but no luck in setting it in scenes.
I was able to have the device as a virtual device, and is working fine. But in scenes, I do t see the virtual device and when I select Google, it asks me to enter a command, and while I do, it says command line can not be empty.
I can’t test it in that menu too.
The outdoor device is a Prime wire outdoor WiFi switch.
Any suggestions would be appreciated.
Hi @Ashkan , you did all of them right, I would ask are you typing the command by hand or dictating it ?
Also can u tell me firmware version.
I’m typing it. For some reason the dictation doesn’t work at all.
The firmware is 220.127.116.110.3 and app version is 18.104.22.168on Android.
@osman any thoughts?
@Ashkan Sorry for the delay, I’m on it, I’ll get back to you tomorrow
Hello @Ashkan ,
A bug was created and android team is investigating the issue.
The fix will be available in the next release.
Thank you for telling us about this issue.
Btw, @osman my hub keeps going offline with blinking orange led light, and almost everytime I have to unplug and plug back for it to come back. What’s the best process to get support on that?
It’s very annoying, specifically when I’m out and I wanna control it.
Hi, do you still have the problem ?
Yes, the android app was out of play store for two weeks. I had it updated today and it’s still giving me the “command can not be empty” error message.
Also my hub goes offline ne from time to time and I had to unplug and plug back it to have connect to the internet. (blinking orange)
Android version: 22.214.171.124
Hey @osman, any updates on the resolution for the issue?
For the other issue I am in contact with the devs. I will reach out to you as soon as I have progress
Oh btw, forgot to mention, I tried it on iOS app and same results. Not working on both iOS and Android
Hi @osman, any updates? Still not working on both android and iOS.
@Ashkan do you still have the problem ?
Yes, it’s still not working. There hasn’t been a new update of the android app either.
Same issue for me…
One of the reasons I went with the Ezlo Secure was the ability to integrate Google routines into scenes.
I hope this gets fixed soon
All of the VOI stuff is totally broken for me at the moment.