I bought a used Vera Light on Amazon, and it came without any documentation at all.
I was at cp.mios.com and it says “I didn’t detect a unit on your home network. If you have a new unit, please connect it as shown and when the Z-Wave light is on solid click ‘Continue’ and I’ll try to find it.”
I can’t even tell what light is the Z wave light.
???
I think the previous owner probably had it set up already, so it’s probably best to do a factory reset, right?
But, I can’t find the right documentation online for that either. One place mentions double pressing a black button, and another a red button, which there isn’t one on the Light. So, I double pressed the recessed black button, but nothing different happened.
Right now, there are three lights, the power light is lit blue, solid. The second is lit orange, solid, and the third is green and flashing rapidly.
Also, will the verification to post on the forum eventually go away with enough posts made? It’s extremely hard for me to read it sometimes, and takes multiple attempts.
Taking some clues from a few places, I disconnected the Vera from my network, powered it down, plugged it into my laptop, disabled wifi on my laptop, then I followed this from docs5.mios.com:
Open Control Panel
View by: Large icons -> Network and Sharing Center
View by: Category -> View netork status and tasks
Click on Change adapter settings
Right click on LAN connection to Vera , then click on Properties
Highlight the Internet Protocol Version 4 (TCP/IPv4) item, and click on Properties
In the IP address field enter 192.168.81.10
In the subnet mask field enter 255.255.255.0
In the Default gateway field enter 192.168.81.1
Click OK
Click OK Again
Then I was able to get to the dashboard, or whatever you call it. But, I am not sure what to do from there. Nothing seems to work properly, as if it’s not connected to the internet.
dented, the person who sold it to you should have done Setup > Backup > Restore to Factory Defaults. Do that now, then connect Vera to your router so that it has Internet access, and you should be good to go.
I am feeling like a real dummy.
I can’t find a way to message 281Lemond, and I can’t factory reset the device to eliminate him as the only administrator of the Vera.
???
Another post number threshold thing? How many must I post before I can message? I seem to have broken through the one where I had to type in the verification letters, thankfully.
To be honest, I didn’t understand the RA remove thing. Could anyone explain it to me a bit more? :-
If it’s a command I type in somewhere, I can’t figure where to put it.
Then I reloaded my ui5 page, and was presented an opportunity to add this unit to my account, which I did. But then, I forgot my password. So I had MIOS send me a new password (criminy, I have so many darn passwords).
Once I logged in on another page (MIOS FAQ) I reloaded the ui5 page, and was told:
The Vera system you are using is linked to another MiOS account with the username(s): dented
You can ask any of those users to add you.
You don’t have any unit to connect with.
I am dented.
So now, there seems to be two instances of my username?
This thing was supposed to be easy to use. >:(
So I did the remove_ra procedure again, and am now being told
ERROR: User not assigned to access pointOK
I think that means there is no user to remove? But it says I am, though I am not, but I might be, if I were me, which I am.
I have absolutely scoured the forums, and not finding anything relevant.
I have logged in and out several times.
I have attempted the remove_ra several times.
I have started a ticket with tech support, but it doesn’t appear that there is any? The hours listed are nil. It says they are never open.
Please, does anyone have any idea what I can try next?