Aspire switches not showing in My Shotcuts

I have 11 Cooper Aspire switches. Only 5 are showing in My Shortcuts. I have called support and spoke with someone who took an hour to figure out and instruct me to go to advanced settings and change the sub catagory from 0 to 3. This fixed a few switches, but then went back to 5 again. it also changed the icons on my iphone app from a light, to a plug looking device.
How can I have all my switches on my shortcuts so I can quickly turn All On or All Off.