7.0.21 lost all my scenes and seem to have bricked my Vera 3 [resolved]

Other Devices & Integrations Voice Assistants
#1

I upgraded to 7.0.21 on my semi test Plus and Edge and on the Amazon side all scenes’s have vanished. Attempts to relink my devices/scenes on the Vera server side (where they still show selected) result in a ‘cannot link your skill, try again later’ error. I should have know better and let someone else be on the Bleedin’ Edge. I lost all my Sonos voice control due to the disappearance of the scenes as well… And just when I got my Amazon Wand that works great for controlling my HA…

#2

Update: My scenes somehow appeared back on the Amazon side but the ‘turn on’ command is not working.
Also my Vera 3 seems to have bricked herself sitting on a green/red blinking power LED. I can’t even SSH into it…
Looks like I will be migrating it over to the Edge. Not going to be a fun couple of nights unpairing all devices and then re-pairing them to the Edge.

#3

Hi there,

I’m really sorry to hear this,

Have you tried the restore procedure ? See attached pdf file.

Also, if you had any USB flash drives, and removed it in the meantime, please plug it back in. Then try the restore procedure.

#4

John, thanks for the document. Luckily this is one tough little Vera. I let her sit overnight and noticed this AM she responded to the minimote I use to open and in this case close the garage door. I also received a ‘geofence exit’ and the camera’s were working again.So I was hopefull she recovered herself at least partly.

I just got home and did a full check. She’s up and running and even seems to have upgraded herself to the latest firmware. I just manually forced an upgrade on the Alexa helper app on all of them and I once again have voice control. Thanks for fixing that issue so quickly…

#5

Indeed, these older units are tougher than adamantium ;D

But if things are hot don’t hesitate to give a call to our CC team as well.

#6

John, will do. But with the Alexa skill now having door lock support, it’s time to migrate both my Ui5 and Ui7 vera 3’s to my ‘test’ Vera plus/edge combo.

On related note, the 2GIG support in the new firmware will that also work for those devices on the Vera Plus?

#7

I’m afraid 2GIG devices won’t work on VeraPlus, as it’s missing the required VeraLink radio. That’s if you’re referring to the 345Mhz devices.

#8

Rats, I forgot about that radio. Oh well… Thanks for the info John.