updated to 616 now stuff does not work .
Hsm 100 does not show temp. or light.
shows wake-up a few min ago.
I should not have to press the button.
I am not going to run around to all my properties and reset the devices.
Mine seems to be working fine (ran it locally though), however, I would also like to see some other control to reset the devices remotely when the interface will not finish loading. Also, a programmable scheduled reset would seem to help reduce lockouts before they become an issue.
Agree on the need for remote reset
Remind me again, how this is supposed to be simple setup, and not require any knowledge of networking, should be easy enough to be performed by anyone, and so on?
:sigh: should have done more research.
Do you guys have a HSM 100 Multi sensor?
no. I have the vera, and two schlage locks
We have an HSM 100 multi sensor and test it as part of each test plan. So it’s working fine here. And even if it needs to be reconfigured and you’re not there to press the blue button, Vera should reconfigure it the next time it wakes up (every few hours or so). So something else is going on. Sorry you’re having this problem, but if you click ‘advanced’, ‘logs’ and check ‘verbose logging’. Then click ‘save’ and after it reloads, either (a) hit the blue button on the hsm 100, or (b) wait 6 hours so it had enough time to wakeup; then go to advanced, tech support and click a ‘trouble ticket’, we’ll be able to tell if the hsm100 configured, or woke up, or something. Remember it’s always possible the batteries in the hsm 100 are low, or perhaps it’s out of range.
The device menu show it has done a wake-up several times today.
still no temp , brightness , and a red cog.
Yes I could push the button but I cannot be going around a push the button every time theres a update.
Happy 4th to everyone.
ZM-
so, as the tech said, wait 6 hours for it to do it’s wake-up thing…
Yea and nothing
The HSM 100 woke up several times and reproted nothing.
No temp , no light, nothing.!
So I went and pushed the button and still nothing.
MCV you fixed more than you thought.!
I think I Know how to work this Zwave stuff by now.
As I said earlier same as before.
ZMistro, We can fix this. For sure the HSM 100 sensor should still work fine with 616. Would you mind letting us look at your Z-Wave network by opening the back door to Vera? If so, go to Advanced, Tech Support, click ‘Enable It’ to have Vera setup a back door. It will give you a security code in the form XXXX-YYYYYY which is good for 24 hours before Vera closes the back door automatically. Then, on that same page, fill out a trouble ticket with your name and contact info, and put the security code in the comments. The call center is closed today, but I’ll try to log-in and get the ticket and look into it later today.
It’s pretty simple MCV. you’ve dropped support for the older HSM 100.
Put back what was removed and it will work!
We didn’t drop support for the older HSM 100. We didn’t remove anything. Unfortunately there’s no way for us to test with the older HSM 100’s because they were already discontinued before Vera came out, and we’ve asked Express Controls already if they could get us one so we can include it in our test plan, but they said they don’t have any of the older ones either. There were some minor tweaks to the configuration process to support newer devices like network-wide-inclusion, which shouldn’t have broken compatibility with older devices and didn’t break compatibility with any of the devices we have to test with, but maybe it’s possible there’s something about the configuration that the older HSM 100’s don’t like. But without any logs or a trouble ticket, it’s almost impossible for us to know what it is since it works fine with our HSM 100.
ok log in
My HSM100 works fine on 616 - shows temp and brightness. But what curious is it still shows 100% battery level and it been running for over 4 months now on 720 seconds wakeup interval…