2 Veras Only see 1

Plugins & Plugin Development Alternate UI
1

Hi amg0

Oh, and welcome back!

I like AltUI more every day, but I’m not able to get the second Vera to show. Using Google Chrome Version 45.0.2454.85 m with (2) Vera 3’s both running UI7 v 1.7.619 and AltUI V 0.68.655.

I just removed and then did a new install of AltUI from the Install Apps tab, then did the auto update to 655. Added the IP address for the second Vera, and clicked Open Window. The home screen comes up, but when I click Devices, it brings up a page of empty lines, and takes around 30 seconds before the devices show. Then I only see the primary controller devices, but no devices or scenes for the secondary Vera Not sure what I’m doing wrong, but hope you can tell me.

I’ve attached a piece of console log, and screen shots. 25 shows the settings screen in UI7 27 and 28 is the before and after the 30 second wait for the devices to show.

As always, I appreciate any help you can offer, and please let me know if there is something else you need.

Navigated to http://10.84.8.111/port_3480/data_request?id=lr_ALTUI_Handler&command=home DayTime_0.png:1 GET http://10.84.8.111/cmh/skins/default/img/devices/device_states/DayTime_0.png 404 (Not Found) devices.png:1 GET http://10.84.8.111/cmh/skins/default/icons/devices.png 404 (Not Found) intro.png:1 GET http://10.84.8.111/cmh/skins/default/icons/intro.png 404 (Not Found) DayTime_0.png:1 GET http://10.84.8.111/cmh/skins/default/img/devices/device_states/DayTime_0.png 404 (Not Found) devices.png:1 GET http://10.84.8.111/cmh/skins/default/icons/devices.png 404 (Not Found) intro.png:1 GET http://10.84.8.111/cmh/skins/default/icons/intro.png 404 (Not Found) J_ALTUI_uimgr.js:3960 Uncaught TypeError: Cannot read property 'altuiid' of undefined(anonymous function) @ J_ALTUI_uimgr.js:3960m.extend.grep @ jquery.js:483_deviceDrawWireFrame @ J_ALTUI_uimgr.js:3959_deviceDrawControlPanel @ J_ALTUI_uimgr.js:4050htmlid.pageControlPanel @ J_ALTUI_uimgr.js:5488(anonymous function) @ J_ALTUI_uimgr.js:5890m.event.dispatch @ jquery.js:4670m.event.add.r.handle @ jquery.js:4338 DayTime_0.png:1 GET http://10.84.8.111/cmh/skins/default/img/devices/device_states/DayTime_0.png 404 (Not Found) devices.png:1 GET http://10.84.8.111/cmh/skins/default/icons/devices.png 404 (Not Found) intro.png:1 GET http://10.84.8.111/cmh/skins/default/icons/intro.png 404 (Not Found) DayTime_0.png:1 GET http://10.84.8.111/cmh/skins/default/img/devices/device_states/DayTime_0.png 404 (Not Found) devices.png:1 GET http://10.84.8.111/cmh/skins/default/icons/devices.png 404 (Not Found) intro.png:1 GET http://10.84.8.111/cmh/skins/default/icons/intro.png 404 (Not Found) DayTime_0.png:1 GET http://10.84.8.111/cmh/skins/default/img/devices/device_states/DayTime_0.png 404 (Not Found) devices.png:1 GET http://10.84.8.111/cmh/skins/default/icons/devices.png 404 (Not Found) intro.png:1 GET http://10.84.8.111/cmh/skins/default/icons/intro.png 404 (Not Found) DayTime_0.png:1 GET http://10.84.8.111/cmh/skins/default/img/devices/device_states/DayTime_0.png 404 (Not Found) devices.png:1 GET http://10.84.8.111/cmh/skins/default/icons/devices.png 404 (Not Found) intro.png:1 GET http://10.84.8.111/cmh/skins/default/icons/intro.png 404 (Not Found) DayTime_0.png:1 GET http://10.84.8.111/cmh/skins/default/img/devices/device_states/DayTime_0.png 404 (Not Found) devices.png:1 GET http://10.84.8.111/cmh/skins/default/icons/devices.png 404 (Not Found) intro.png:1 GET http://10.84.8.111/cmh/skins/default/icons/intro.png 404 (Not Found) DayTime_0.png:1 GET http://10.84.8.111/cmh/skins/default/img/devices/device_states/DayTime_0.png 404 (Not Found) devices.png:1 GET http://10.84.8.111/cmh/skins/default/icons/devices.png 404 (Not Found) intro.png:1 GET http://10.84.8.111/cmh/skins/default/icons/intro.png 404 (Not Found) DayTime_0.png:1 GET http://10.84.8.111/cmh/skins/default/img/devices/device_states/DayTime_0.png 404 (Not Found) devices.png:1 GET http://10.84.8.111/cmh/skins/default/icons/devices.png 404 (Not Found) intro.png:1 GET http://10.84.8.111/cmh/skins/default/icons/intro.png 404 (Not Found)

2

[quote=“ilikelife, post:1, topic:188693”]Hi amg0

Oh, and welcome back!

I like AltUI more every day, but I’m not able to get the second Vera to show. Using Google Chrome Version 45.0.2454.85 m with (2) Vera 3’s both running UI7 v 1.7.619 and AltUI V 0.68.655.

I just removed and then did a new install of AltUI from the Install Apps tab, then did the auto update to 655. Added the IP address for the second Vera, and clicked Open Window. The home screen comes up, but when I click Devices, it brings up a page of empty lines, and takes around 30 seconds before the devices show. Then I only see the primary controller devices, but no devices or scenes for the secondary Vera Not sure what I’m doing wrong, but hope you can tell me.

I’ve attached a piece of console log, and screen shots. 25 shows the settings screen in UI7 27 and 28 is the before and after the 30 second wait for the devices to show.

As always, I appreciate any help you can offer, and please let me know if there is something else you need.

Navigated to http://10.84.8.111/port_3480/data_request?id=lr_ALTUI_Handler&command=home DayTime_0.png:1 GET http://10.84.8.111/cmh/skins/default/img/devices/device_states/DayTime_0.png 404 (Not Found) devices.png:1 GET http://10.84.8.111/cmh/skins/default/icons/devices.png 404 (Not Found) intro.png:1 GET http://10.84.8.111/cmh/skins/default/icons/intro.png 404 (Not Found) DayTime_0.png:1 GET http://10.84.8.111/cmh/skins/default/img/devices/device_states/DayTime_0.png 404 (Not Found) devices.png:1 GET http://10.84.8.111/cmh/skins/default/icons/devices.png 404 (Not Found) intro.png:1 GET http://10.84.8.111/cmh/skins/default/icons/intro.png 404 (Not Found) J_ALTUI_uimgr.js:3960 Uncaught TypeError: Cannot read property 'altuiid' of undefined(anonymous function) @ J_ALTUI_uimgr.js:3960m.extend.grep @ jquery.js:483_deviceDrawWireFrame @ J_ALTUI_uimgr.js:3959_deviceDrawControlPanel @ J_ALTUI_uimgr.js:4050htmlid.pageControlPanel @ J_ALTUI_uimgr.js:5488(anonymous function) @ J_ALTUI_uimgr.js:5890m.event.dispatch @ jquery.js:4670m.event.add.r.handle @ jquery.js:4338 DayTime_0.png:1 GET http://10.84.8.111/cmh/skins/default/img/devices/device_states/DayTime_0.png 404 (Not Found) devices.png:1 GET http://10.84.8.111/cmh/skins/default/icons/devices.png 404 (Not Found) intro.png:1 GET http://10.84.8.111/cmh/skins/default/icons/intro.png 404 (Not Found) DayTime_0.png:1 GET http://10.84.8.111/cmh/skins/default/img/devices/device_states/DayTime_0.png 404 (Not Found) devices.png:1 GET http://10.84.8.111/cmh/skins/default/icons/devices.png 404 (Not Found) intro.png:1 GET http://10.84.8.111/cmh/skins/default/icons/intro.png 404 (Not Found) DayTime_0.png:1 GET http://10.84.8.111/cmh/skins/default/img/devices/device_states/DayTime_0.png 404 (Not Found) devices.png:1 GET http://10.84.8.111/cmh/skins/default/icons/devices.png 404 (Not Found) intro.png:1 GET http://10.84.8.111/cmh/skins/default/icons/intro.png 404 (Not Found) DayTime_0.png:1 GET http://10.84.8.111/cmh/skins/default/img/devices/device_states/DayTime_0.png 404 (Not Found) devices.png:1 GET http://10.84.8.111/cmh/skins/default/icons/devices.png 404 (Not Found) intro.png:1 GET http://10.84.8.111/cmh/skins/default/icons/intro.png 404 (Not Found) DayTime_0.png:1 GET http://10.84.8.111/cmh/skins/default/img/devices/device_states/DayTime_0.png 404 (Not Found) devices.png:1 GET http://10.84.8.111/cmh/skins/default/icons/devices.png 404 (Not Found) intro.png:1 GET http://10.84.8.111/cmh/skins/default/icons/intro.png 404 (Not Found) DayTime_0.png:1 GET http://10.84.8.111/cmh/skins/default/img/devices/device_states/DayTime_0.png 404 (Not Found) devices.png:1 GET http://10.84.8.111/cmh/skins/default/icons/devices.png 404 (Not Found) intro.png:1 GET http://10.84.8.111/cmh/skins/default/icons/intro.png 404 (Not Found) DayTime_0.png:1 GET http://10.84.8.111/cmh/skins/default/img/devices/device_states/DayTime_0.png 404 (Not Found) devices.png:1 GET http://10.84.8.111/cmh/skins/default/icons/devices.png 404 (Not Found) intro.png:1 GET http://10.84.8.111/cmh/skins/default/icons/intro.png 404 (Not Found)[/quote]

I think it is a bug in ALTUI, the 30 s behavior is normal. the first refreshes fails, then later on when VERA sends new data, I update the UI , this is why device appear. but still we have an issue that only controller 1 appear, so it seems the refresh loop for controller 2 crashed.

to proceed by elimination, let’s first verify that ALTUI runs well in single controller mode on each of your vera units ( 8.111 but also 8.85 ) unit ? ( just want to confirm that it works )

thx

3

Just FYI, I did not have AltUI installed on the secondary (8.83) Vera when I sent the last message. I did had it on both until yesterday when I removed both and reinstalled just on the primary.

Also, noticed that when I have the secondary IP in the Extra Controllers box, looking at the Devices page, none of my created rooms display (just all, favorites and no room) and also i don’t see the rooms, category, filter and create option at the top of the page. I don’t know if that gives you any clues, but wanted to mention it

Took out the IP, and everything seems normal on primary. Reinstalled AltUI from the store and updated to .655 on the secondary, and it’s working too.

The only other issue I have is that my cameras are not quite right. I only have cameras on the primary, and I see the picture on the home page, but not on the cam control page. Again, we can ignore that for now unless you think it might be related.

Let me know if there is any specific tests I can run to help track this down.

4

yes useful information

I suspect some issue with room filter assynchronicity behavior in the code but could not really prove it
can you please try version 660 I just posted and give me the javascript console log if the error persists.

5

Still see just 8.111 devices and scenes. And no created rooms. I have more rooms on 111 but have 2 rooms on 8.83 with the same names.

I have AltUI installed on both, updated to 660 on .111 and no change, then updated .83 and no change.

The last 3 lines of the log were created when I selected the “More” tab and then “Power Chart”

I do have the option to select the 2 controllers at rooms and routes on the more tab, but don’t see anything.

Thanks for lookinng at this.

Navigated to http://10.84.8.111/port_3480/data_request?id=lr_ALTUI_Handler&command=home DayTime_100.png:1 GET http://10.84.8.111/cmh/skins/default/img/devices/device_states/DayTime_100.png 404 (Not Found) devices.png:1 GET http://10.84.8.111/cmh/skins/default/icons/devices.png 404 (Not Found) intro.png:1 GET http://10.84.8.111/cmh/skins/default/icons/intro.png 404 (Not Found) J_ALTUI_uimgr.js:6166 Uncaught TypeError: Cannot read property 'id_parent' of undefined(anonymous function) @ J_ALTUI_uimgr.js:6166m.extend.grep @ jquery.js:483endDrawPlugin @ J_ALTUI_uimgr.js:6166_getPlugins @ J_ALTUI_multibox.js:528htmlid.pagePlugins @ J_ALTUI_uimgr.js:6273m.event.dispatch @ jquery.js:4670m.event.add.r.handle @ jquery.js:4338 J_ALTUI_multibox.js:558 Uncaught TypeError: Cannot read property 'split' of null(anonymous function) @ J_ALTUI_multibox.js:558(anonymous function) @ J_ALTUI_verabox.js:617_unproxifyResult @ J_ALTUI_verabox.js:145(anonymous function) @ J_ALTUI_verabox.js:615m.Callbacks.j @ jquery.js:3148m.Callbacks.k.fireWith @ jquery.js:3260x @ jquery.js:9314m.ajaxTransport.a.send.b @ jquery.js:9718

6

puzzled… do you get messages like “Controller xxx did not respond” ?

anyhow , for now , let’s focus exclusively at the device page. can you please try this 2 things

Test 1
a) open ALTUI, go to device page
b) open console log
c) clear the console log
d) click on forced refresh ( CTRL F5 ), in ALTUI window
e) goto Device page
f) give me a full copy paste of the javascript console log

Test 2
a) open a browser window
b) type following url
http://10.84.8.111/port_3480/data_request?id=lr_ALTUI_Handler&command=proxyget&resultName=none&newUrl=http%3A%2F%2F10.84.8.83%2Fport_3480%2Fdata_request%3Fid%3Duser_data%26output_format%3Djson%26DataVersion%3D1
c) give me the result ( by private mail if you prefer )

thx

7

[quote=“amg0, post:6, topic:188693”]puzzled… do you get messages like “Controller xxx did not respond” ?

anyhow , for now , let’s focus exclusively at the device page. can you please try this 2 things

Test 1
a) open ALTUI, go to device page
b) open console log
c) clear the console log
d) click on forced refresh ( CTRL F5 ), in ALTUI window
e) goto Device page
f) give me a full copy paste of the javascript console log

Test 2
a) open a browser window
b) type following url
http://10.84.8.111/port_3480/data_request?id=lr_ALTUI_Handler&command=proxyget&resultName=none&newUrl=http%3A%2F%2F10.84.8.83%2Fport_3480%2Fdata_request%3Fid%3Duser_data%26output_format%3Djson%26DataVersion%3D1
c) give me the result ( by private mail if you prefer )

thx[/quote]

also
a) before you do test 1/ test2, can you first go to MISC/DEBUG Javascript code and enter/run

MyLocalStorage.clear("VeraBox0")

then

MyLocalStorage.clear("VeraBox1")

b) after you get the bad page go to MISC/DEBUG Javascript code and enter/run

MyLocalStorage.get("VeraBox0")

then

MyLocalStorage.get("VeraBox1")

and give me the respective results
thx

8

Sent via private mail.

Thanks!

9

[quote=“ilikelife, post:8, topic:188693”]Sent via private mail.

Thanks![/quote]

just to summarize our findings. This is somehow linked to the use of the “secure vera” model so I modified the readme post to explicitely state that Multi Controller mode does not work with VERA boxes in “Secure Mode”

10

[quote=“amg0, post:9, topic:188693”][quote=“ilikelife, post:8, topic:188693”]Sent via private mail.

Thanks![/quote]

just to summarize our findings. This is somehow linked to the use of the “secure vera” model so I modified the readme post to explicitely state that Multi Controller mode does not work with VERA boxes in “Secure Mode”[/quote]

It’s fixed and works great! I called MCV tech support this morning, and they cleared the setting that was causing the error

One detail that I want to point out about the “Secure Vera” flag. In UI7 it’s under → User & Account Info → Unit Settings. If you EVER click on that check box to select “Secure Vera”, un-checking it will not really undo it. MCV Tech Support has to go in and clear another flag that gets set that is not visible to mere mortals.

This is discussed in detail on the Sonos Plugin thread [url=http://forum.micasaverde.com/index.php/topic,25689.0.html]http://forum.micasaverde.com/index.php/topic,25689.0.html[/url] That thread also gives details on how to reset for those who want to do it themselves.

Thanks again amg0 and Johnathon!