I totally concur with Frank’s and John’s assessment. Well said John. I can tell you that by now I have been tinkering with the Vera product (1&2) well over a year. My impression of the product and the company behind it is that while they may represent a great idea there is not enough evidence to support the claims they make on their website. The product has never been stabilized 100%. Every time MCV gets close, something happens and we are back to square one. Its as if they figure out what needs to be done and get it done but then they decide to change something last minute and things go downhill from there. I have been running .1093 for over four weeks now because .1047 would not hold time. Unfortunately, 1093 has a tendency to forget time zone sometimes. Otherwise any scene using time as a reference point to trigger a set of actions will execute at anytime it pleases. Not to mention the fact that I have not been able to get the Global Cache GC100 plug-in to function correctly ever since Vera 2.
Frankly I don’t know how much more time I can invest in this. It seems that lots of people are losing faith in MCV’s ability to once and for all fix the problems with the firmware so they can move on to better things. I’m sure they’ll have a product that might reliably work at some point, unfortunately for those of us who have spent the time tinkering with Vera for a while; disappointments far outweigh any success we might have had.
As for the folks at MCV, most of us seem to have the same perception. We admire the vision and talent but we are critical of their approach to a number of things. Mainly how they operate and interact with their customers. If you read through their posts when questioned about lack of response or just leaving the customer in the state of limbo, you’ll often notice a tone that is unsympathetic to the frustration the questioner feels.
[quote=“FrankHill73, post:13, topic:167038”]Alright, let’s get some input… Can anyone running firmware revision 1.1.1047 confirm an uptime greater than 60min?
…ANYONE?[/quote]I have a V1 and a V2 running. The V1 is running next to nothing and cant stay up for very long either 60 -90 mins… Now I don’t know if this is because I have it running in bridge mode or the dongle is removed (I just use it as a bridge)
However I also have a V2 thats doing a lot (set up with configure automatically and not routing), and when I was running 1047, it managed 21 days without a reboot; Its now running 1093 and the last time I checked had gotten about 9 days.
I’m running a vera V1 with 1.1.1047 firmware. I’ve seen uptime in the months.
I recently powered vera down but here’s my current uptime:
root@HomeControl:~# uptime
07:55:45 up 3 days, 16:08, load average: 0.46, 0.26, 0.14
root@HomeControl:~# my Vera1 with a light load has been up for months, my V2 required manual reboot last week for not responding, cant check if its rebooted since then as i cant get to the “uptime” report, at least not remotely will check again when I’m onsite
It should. I know there were some releases of the firmware which did not include the web GUI files. This would result in the “Web page not found” message you speak of.[/quote]
I tested on my local unit and one (or I) can only access the “advanced configuration” link under “net & wi-fi” tab when local. I can access it at home but it wont open from remote sites
It’s good to see that this isn’t happening to every 1.1.1047 unit.
Question for MCV (I know you’re listening) I believe it was said that the root of this issue was found? If so, what was the issue? Is it something that I can configure on my end or is it something more complicated?
…And can anyone else report their listed uptime?
I wish I could do that but 1093 no loger reports uptime.
I can’t see my uptime info because of the same reasons previously stated but I know my Vera is continuously rebooting because scenes with delayed commands are consistently being missed.
Since I’ve had an open ticket on this for quite some time, I can say that I heard from MCV a couple of days ago stating that their engineers have found and fixed the problem which will be addressed in a new firmware to be released very soon. I’ve heard that before but hopefully this time it’s close.
Christmas present? Come-on… I’ve been a very good (and patient) boy! 
[quote=“krfar, post:21, topic:167038”]I totally concur with Frank’s and John’s assessment. Well said John. I can tell you that by now I have been tinkering with the Vera product (1&2) well over a year. My impression of the product and the company behind it is that while they may represent a great idea there is not enough evidence to support the claims they make on their website. The product has never been stabilized 100%. Every time MCV gets close, something happens and we are back to square one. Its as if they figure out what needs to be done and get it done but then they decide to change something last minute and things go downhill from there. I have been running .1093 for over four weeks now because .1047 would not hold time. Unfortunately, 1093 has a tendency to forget time zone sometimes. Otherwise any scene using time as a reference point to trigger a set of actions will execute at anytime it pleases. Not to mention the fact that I have not been able to get the Global Cache GC100 plug-in to function correctly ever since Vera 2.
Frankly I don’t know how much more time I can invest in this. It seems that lots of people are losing faith in MCV’s ability to once and for all fix the problems with the firmware so they can move on to better things. I’m sure they’ll have a product that might reliably work at some point, unfortunately for those of us who have spent the time tinkering with Vera for a while; disappointments far outweigh any success we might have had.
As for the folks at MCV, most of us seem to have the same perception. We admire the vision and talent but we are critical of their approach to a number of things. Mainly how they operate and interact with their customers. If you read through their posts when questioned about lack of response or just leaving the customer in the state of limbo, you’ll often notice a tone that is unsympathetic to the frustration the questioner feels.[/quote]
I’ll add my note of concurrence to this. And echo the fact that I don’t think anyone is disparaging the talent which exists collectively with the MCV team. But the others are right. If I go look at the MiCasaVerde web pages advertising and promoting Vera, what’s talked about and PROMISED there is a far, far cry from the reality that anyone reading through these forums can easily see. I myself am not a Vera owner first, because as part of my “homework” before purchasing, I started reading these forums several months ago to see exactly what I was getting. I have a strong technical background, and am not afraid of being on the leading edge of something new, but to be successful that requires the MCV technical team to COMMUNICATE with us.
A great example from my experience - the marketingspeak promises full compatibility with X-10, but based on multiple threads here that most certainly is NOT the case at present. X-10 issues are raised, questions are asked, always with nothing but deafening silence from MCV. So, some of the dedicated users are forced to try to forge ahead on their own, trying to get it to work - so far without success as far as I can gather from the threads here. Meanwhile, there have been bug reports listed for MONTHS now, again with no updates for MONTHS from any MCV personnel, even though its a feature that’s STILL promised on the product promotion pages where they’re trying to get you to order.
I really really like the idea - and the promise - of Vera and ZWave. I really, really hope they’re successful. I myself have 25 years background in software development as well as technical sales and support so I speak with quite a bit of experience. Until and unless MCV manages to move from a lab of extremely bright techies to a BUSINESS responsive to their customers, I fear this is going to remain something that’s primarily used by a bunch of inveterate tinkerers, and by very few who ever actually manage to have Vera controlling a home with the efficiency that is promised, without having to touch Vera for months at a time because its STABLE.
[quote=“DallasFlier, post:29, topic:167038”]I’ll add my note of concurrence to this. And echo the fact that I don’t think anyone is disparaging the talent which exists collectively with the MCV team. But the others are right. If I go look at the MiCasaVerde web pages advertising and promoting Vera, what’s talked about and PROMISED there is a far, far cry from the reality that anyone reading through these forums can easily see. I myself am not a Vera owner first, because as part of my “homework” before purchasing, I started reading these forums several months ago to see exactly what I was getting. I have a strong technical background, and am not afraid of being on the leading edge of something new, but to be successful that requires the MCV technical team to COMMUNICATE with us.
A great example from my experience - the marketingspeak promises full compatibility with X-10, but based on multiple threads here that most certainly is NOT the case at present. X-10 issues are raised, questions are asked, always with nothing but deafening silence from MCV. So, some of the dedicated users are forced to try to forge ahead on their own, trying to get it to work - so far without success as far as I can gather from the threads here. Meanwhile, there have been bug reports listed for MONTHS now, again with no updates for MONTHS from any MCV personnel, even though its a feature that’s STILL promised on the product promotion pages where they’re trying to get you to order.
I really really like the idea - and the promise - of Vera and ZWave. I really, really hope they’re successful. I myself have 25 years background in software development as well as technical sales and support so I speak with quite a bit of experience. Until and unless MCV manages to move from a lab of extremely bright techies to a BUSINESS responsive to their customers, I fear this is going to remain something that’s primarily used by a bunch of inveterate tinkerers, and by very few who ever actually manage to have Vera controlling a home with the efficiency that is promised, without having to touch Vera for months at a time because its STABLE.[/quote]
MCV… I hope you’re getting the gist of this thread. We all want to see you succeed in this venture. Most, if not all of us are behind you, but we want you to understand that you need to make good on your promises, stop making promises you can’t make good on, and have a game plan.
…we still love you guys ;D
Ok, my first post…
I’ve been wanting the Vera2 device for close to a year now and finally went and purchased one to replace my Schalge bridge. I can’t tell you how excited I was to finally get this thing. I unplugged my Schlage bridge and starting hooking up the Vera2. It told me there was an update available, so I thought “sure, why not?”. From there, it was a nightmare… I had tons of trouble getting my lock hooked up and running without errors. The Vera2 is constantly rebooting on my, causing my door PINs to be lost and having to go online with my cell phone to open my front door. Not a pleasant experience, let me tell you - especially when you’re with guests! I didn’t purchase this to look like some bleeding-edge beta tester.
Also, the reboots are causing the WiFi settings to reset back to defaults, causing some problems with my new PowerCost Monitor. (My primary wireless was set to N only, so I was going to use the Vera2 for a secondary WiFi AP, providing B coverage).
I’m just saying that I’m in agreement with many of the people in this thread. The claims on their site make this device out to be the holy grail of the Z-Wave world, and I’m sure it can be. But there’s no excuse for the problems that I’m seeing in this device. I’m afraid to start hooking my Elk M-1 system into this thing, if I’m already having the problems that I’m having. It’s nice to see that many of you have faith in the team behind the Vera2 product, which I haven’t lost just yet. But I’m really hoping that they come to their senses and implement some type of quality assurance program over there, because I don’t know if I can deal with this for the months and years that many of you seem to be.
I’m going to hang in there and hope for the best over the next couple of weeks, at least, because I really think they have some potential. I’m hoping to see how well their support department is - once I hear back from the contact form submission. (No phone number looks a little shady for me).
I understand MCV is very close to releasing new firmware that will fix the rebooting… I’m not holding my breath, but life with Vera will get a lot easier once they fix that problem.
Thanks, Scott. I should have looked further, although the support page is really where they need to put in, unless their intention is to hide from their paying customers. I’ll have to give them a call tomorrow.
Frankhill73 asked about uptime and helpfully gave some advice on how to find it.
This is what I found. i.e. no reference to uptime.
: OpenWrt Backfire 10.03 |
Load: 0.22 0.15 0.10 |
Hostname: MiOS_16900
Can anyone explain?
You need to log into your vera unit via ssh and then issue the command “uptime”.
- Garrett
Thanks Garrett - easy when you know how!
I’ll keep an eye on it from now on.
Can you explain what the load numbers mean?
the load numbers are how much the system is being taxed.
The first number is the average percentage of the system being used in the last minute. What you posted shows the system being 22% used.
The second number shows the load average of five minutes: 15%
The third number is the load average of 15 minutes: 10%
- Garrett
Garrett - Again my thanks