Yale lock doesn't report status

I have a Yale Real Living touchscreen deadbolt. I has able to add the lock to my vera and it seems to operating ok except that the little lock icon always shows unlocked. Any ideas how to fix?

Even if you lock the door thru Vera’s UI, the lock shows unlocked? this may happen if the bolt doesn’t go all the way into the hole (maybe the hole is too small?) so the lock thinks it’s not fully locked.

I’m beginning to have this problem as well. I have confirmed that it actually locks and unlocks properly, it responds to scene control both ways. (lock pins disarm alarm, alarm arming engages lock). I have also confirmed that this isn’t a ‘door is ajar’ issue.

It seems that the polling gets it wrong. When a scene or a manual toggle locks the door, the intent is sent, and for a brief moment it shows locked. Then, when the polling happens afterwards to check on things, it erroneously reports it as unlocked.

Sorry to drag up and old thread. I’m having the same problem too. My lock extends fully and the UI shows locked but then switches back to unlocked. Has anyone figured this out yet?

Sweetsdream,

It turns out that I was wrong. The lock was almost extending all the way. Enough to make it look like it was anyways.

If you leave the door open, and then use the lock, the UI may update it as locked and work properly. If this is the case, drill out a little more of the wood where the bolt goes into the wall.

Thanks.

Looks like I’m the dummy. I had the same situation but I just had to clean up in the deadbolt hole. Works like a charm now.