I got everything connected and all the tests pass but when I use it I only get one reply, “Which switch?” That is all that it ever does. I have uninstalled and reinstalled the server more times than I can count and I have unlinked and linked the account at least 10 times. Any suggestions? Using windows 10 as the server and using a google home
What is your Vera Serial #
50011754
Does not look like you have published the information to the cloud.
This is at the bottom of the “Local Concierge Server” config page.
That’s weird, it was linked before. I linked it again but still get the same response “which switch?”
YOU MUST CLICK THE BUTTON ON THE BOTTOM OF THE LOCAL CONCIERGE SERVER config page.
The button is labeled:
Update Vera Concierge Server Cloud Info
This is NOT the same thing as Linking the Google Home device!!!
This is the button I pushed. It is located at the very bottom of the page. When I click on it I am sent to another page that shows my google account and vera with an option to test connectivity. I test connectivity and everything passes.
Are you sure you sent to the correct Vera Serial # … I still can’t find it.
Did you also click: “Unlink Vera Controllers from this Account” ? Only do this if you do NOT want to use this service anymore.
My power supply in my server just bit the dust. I’m getting a new one on Monday. I’ll take a screen shot and send it to you once I get it back up and running.
Here is a screenshot after I update to the cloud
I can see it in the database now … You should be good to go …
It still just says which switch.
Do you have a Vera with Serial # 45010727 ?
Somehow it thinks that’s your current Vera … but it has no info for it.
So I have a bug, that I should not use the default Vera if it can’t find any info for it.
That was my old vera. I upgraded about 5 months ago.
Same error here. Two VeraEdge units on my account, and pressing the “Unlink” button under associated controller does nothing, tested under Chrome, IE and Firefox.
@spencerthomass
I fixed yours …
Until I fix the code, Others need to send me their new Vera Serial # if they have this problem and have changed their Veras.
Thank you! Everything is working perfect now
I also fixed the software to detect and fix this automatically.
Hi Richard, I am getting this ‘which switch’ issue.
my serial number is 3*
I cannot connect, I get an error “cant talk to you local concierge server”
“check the connectivity on your local concierge server”- I am not sure how to fix this
Your help is much appreciated, thank you
Justin
Admin edit: Don’t post private data like SN of your unit:)
Have you looked through:
http://forum.micasaverde.com/index.php/topic,48913.0.html