Vivotek 7330

Hi All

I have an vivotek 7330 ip camera. I had it working correctly (streaming through vera3) at home. It took a little bit of changing settings to get it to work but it did. Now I bring it to my office to install it and all I get is a still image. I have tried changing many settings but all I have is a still image. I am using the url cgi-bin/viewer/video.jpg. Does anyone know how to get this working?