VeraPlus Lost Zwave connection

Vera Controllers, Services & Devices Vera Controllers & Cameras
#1

Hello.

I lost the connection to three of my Zwave devices.
Can not link them again.
Can not include…
I have a thermostat ( Secure SRT323 ) , a motion detector ( everspring SP814-1 ) and a smoke detector ( POP_004308 )
Please help me.

Best regard.
Toufic

#2

Did you try excluding them? When there is a problem with an include, one of the first steps is to exclude before you try to include again…

#3

Yes i have try.
I have restore before the inclusion and then try to include and nohting work.

#4

hello
strange, we are a lot of people with the same problem since vera societe is down and no support …