Veralite Ui5 devices missing ...

Community Playground General Discussions
1

I’ve had my veralite for a bout 2 months now with 4 devices installed. Everything worked fine until a few days ago when I noticed that events were not taking place (lights not coming ON & OFF when scheduled to).
When I logged in to my veralite using the web portal, I noticed that all the devices I had setup were now gone!
The room names remain, but nothing in them!

I have not had any power failures (that I know of) and the veralite unit is connected to a UPS along with other network equipment (router, switch, etc).

I tried using the restore function through the web portal, however, when I select “browse” (for the file), I expected to take me to the mios server (where it said it was going to store the backup file), but instead, it opened a file manager expecting me to find the file on my network ! ??.

The Veralite appears to be sane since it is responding through the web portal, just doesn’t have all the devices that I originally installed.

Any help with this would be appreciated.
Thanks.
Pat.

2

Really ??? … no one else has experienced devices disappearing?

3

You can download a backup from the Vera Server to your local machine.
Then you can restore.

Sorry … have not seen your problem.
What kind of devices are these ? It might be particular to the device type.

4

Thanks for responding, the devices are 2 Leviton Dimmer modules, 1 GE plugin dimmer and 1 inline plugin module with power sensor … that’s it.

Also, the Red LED was ON continuously. I tried restoring a backup from the server and it did not restore my devices, nor did it reset the RED LED.

I got frustrated and restored the unit to factory defaults. The RED was no longer ON.
I then restored a known-good configuration and the RED LED remained OFF, however, my devices never re-appeared.

I guess I just have to walk around and add them all again. Good thing I only have 4 of them!
Pat.

5

Did you restore the Z-Wave Dongle ?

6

I don’t have a Z-Wave dongle.

7

Actually it means to restore the Z-Wave database.
On Vera 1 it was an external dongle in Vera 2 +++ it’s internal.
This option should be renamed …

When you restore to factory defaults it does NOT reset the Z-Wave device
to factory default.

When you restore … it restores the files on Vera … but not the Z-Wave database … unless you specify to restore the Z-Wave dongle.

8

Ok, I have everything working again and I have done a backup and a device backup. Hopefully, I will not have to use it.

Now all I need to do is figure out how to properly activate the X10 interface. My first attempt using the instructions from this forum, did not work.

Thanks again for your help.
Pat.