Vera showing Offline, but I can connect locally

Community Playground General Discussions
1

So today I went to adjust my thermostat through the Vera mobile app and it wouldn’t connect, saying the controller is busy. I then went to do the same via home.getvera.com and it said my controller is offline. I then went to the local IP and was able to connect with no issues and make the changes I needed.

Why would my hub show offline today? My internet connection is fine and all other connected devices still work. Any suggestions?

2

Welcome to one of Vera’s issues. My assumption is that the cloud servers lose connectivity pretty regularly. For reasons unknown.

Both the App and home.getvera.com connect via the Vera cloud servers…

C

3

@Catman… Now you must be getting closer to by passing the cloud server and going direct… right? ;D

@OP, yes this is the reason why some of us have taken the vera out of its cloud server.

4

I agree, the most annoying thing is that no local login posiibility.
If cloud problems, i can’t even acess most options with LAN IP.

Currently to get over annoying thing, just watch this:

5

[quote=“rafale77, post:3, topic:200585”]@Catman… Now you must be getting closer to by passing the cloud server and going direct… right? ;D

@OP, yes this is the reason why some of us have taken the vera out of its cloud server.[/quote]

The most frustrating thing is that (part of) my job is to keep about 10k servers on line…

And the default ‘exclude and re-include’. I’m not sure I can blame Vera for that specifically but NO

C

6

Ha, don’t get me wrong. Cloud servers have their purpose and I use them pretty extensively. Home automation is just not one of them. Using a server to relay data and commands with an additional lag and adding load and additional failure points on your home automation hub when you can access it directly makes no sense to me.

7

Saves the need to build security into the firmware is all I can see, oh, and possibly monetise an additional data stream and services.

C

8

[quote=“ivx, post:4, topic:200585”]I agree, the most annoying thing is that no local login posiibility.
If cloud problems, i can’t even acess most options with LAN IP.

Currently to get over annoying thing, just watch this:

I have been using Teamviewer to log into a computer on my network to control Vera when it is offline.