Vera Lite stopped working on battery power

Community Playground General Discussions
1

Howdy All,

I have to say that my frustration level with Vera has been on the increase lately. The latest event occurred today while I was struggling to get an Everspring leak sensor to associate correctly, which involved including and excluding the sensor twice, and when working on attempt number three, my Vera Lite decided that it no longer wanter to power on using battery power.

Now mind you, I’ve been adding devices for over a month now, one or two at a time, (for a total of about 30 devices)learning about each sensor/switch/thermostat and how it works and learning to troubleshoot them when they don’t work as they should (something that occurs frequently, and something this forum has been very helpful with; thanks), and I’ve never had a problem getting Vera to power up on batteries… until this last attempt.

Pressing and holding the battery button gave me the blue led flash… which it did for a couple of minutes, and then… nothing. It went dead. I changed the batteries (twice), and still nothing.

Vera still will come to life and operate properly when plugged in. (I was able to “include” and “exclude” with the power plugged in.) All of the nodes function properly and my logging doesn’t show anything unusual. I’
ve tried two or three times again and still no life when I press the battery button.

Researching this forum indicates that I’m not the only person who has had this happen, and from what I can tell, the answer is the three-letter word “RMA”.

But I thought I’d ask before I opened a trouble ticket and prepared for the inevitable unit exchange… any ideas?

BTW - Still not getting the flood sensor to work right. But then, that’s another frustration and another thread…

2

I had the same problem.
I thought it might be because I updated to ui6, I did not get my device in.
I loaded the battery and vera flashed for some secends and then closed, no zwave light.
CE

3

I’ve had this problem my Veralite no longer appears to work in battery mode, in the end I plugged in the Veralite to the mains electric near to where my new Z-wave device was and just added it that way. I did open a ticket with support but nothing came of it and they said:

“If you need to pair a device that is too far away from the Vera unit, you can connect the unit with the power adaptor to a power outlet and use Vera in this way in order to pair another device.”

Here’s what I said:

"Will try batteries again. The blue light no longer comes on and goes solid!
Either no lights come on when pressing the battery button or sometimes all
the lights flash on at the same time and then go out. "

And

“My VeraLite unit is no longer going in to battery mode, I just put some new
batteries in there but its still not working, either no lights come on when
I press the battery button or all the lights flash on and then off, usually
the blue light comes on first for a while then the others and then I can
press the + button to add a new z-wave device.”

4

This happened to me … I put a volt meter on the battery … it could not hold the voltage … even after being on the charger.

5

I’ve had an interesting turn of events. My Vera is working on battery power once again, but I don’t know why. Here’s what happened - maybe it will help someone else.

I opened a support ticket after checking one more time if it would boot on batteries… yep - no joy. As part of opening the ticket, I opened an SSH channel for them since I guessed they would want to poke around in the innards a bit before telling me to send it back. So, I opened the ticket and waited to see if I got a response.

By the evening of the next day, I hadn’t heard anything via email, so I decided to check on the status of the ticket. However, on starting the UI5 interface, I received a notice that Vera couldn’t find the internet, which was odd since I had just been reading the latest news feed before pointing my browser to Vera. So, I go into the Setup > Net & WiFi area and there it is in nice red letters, “no internet connection”. Yet I did have internet… but Vera couldn’t figure that out. So, I tried manually setting the IP addresses, but still no joy. So, I pressed the “Troubleshoot network” button and got a report that showed that my network, Gateway and DNS were all good, but it couldn’t connect to it’s favorite external web sites. But I also noticed that the SSH session was active. Because I’m an SSH neophyte, I ASSUMED that perhaps MCV had left it active and it was blocking Vera from getting to her favorite web sites. So out of desperation, I clicked the “Reboot” button. And after a bit of time, Vera came back on-line, and now was able to see the internet no problem.

So, again assuming that maybe they had fixed it, I went over to Vera and disconnected it from power/network, and tried to boot on batteries, but again, nothing. Oh well…

Now, on the next evening, I receive an email from MCV tech service asking me to describe the issue again. So I did. But then I decided to check one more time just for giggles… and it booted up on battery power as if nothing had ever happened!!

I don’t know if it was the reboot that did it or what, but a later email conversation with the MCV techies revealed that they had not done anything to Vera, so go figure.

So, if you are having this problem, try a reboot in the Net & WifI section.