Vera Edge power LED won't even light up

Community Playground Getting Started & Initial Setup
1

Took it out of the box today, plugged in. Ethernet cable, plugged in the power, and… Nothing. All lights lit up for a second, then they all went out. After about 2-3 minutes, just the internet and wifi lights came on and were blinking. Should I try and return this thing and get a Vera 3?

2

Bought one as christmas gift for my brother since mine went so smoothly weeks before, but… not so much. You are describing the exact same scenario he has. I came from a Vera 2 that’s been acting wonky for months, so this was great for me. Too bad his experience is so poor as is yours.

3

Hello,

I have exactly the same problem.
It is frustrating …

4

Just got mine today also.

J
U
N
K

Plug it in all lights light up for a few seconds then it GOES DARK for about a minute. Then the wifi and the LAN link go steady.

I added it to Vera Account and first it never redirected…
Then I loged back into my account and I see this:
Name Serial Wi-Fi SSID Default Wi-Fi Password
45001020 mios_45001020 power85father

In my WiFi on the PC the WI network shows mios_someotherBSnumber

I try and connect to the wifi with the default wifi passwd above and even the “home id number” on the back of the edge.

not working.

Garbage.

5

Hi All,

Please contact our Support Team from support.getvera.com and they will help you asap.

6

a number of users are running into the same issues in other threads. Stay tuned in maybe someone will get “SUPPORT”…

http://forum.micasaverde.com/index.php/topic,29854.15.html
http://forum.micasaverde.com/index.php/topic,29646.0.html
http://forum.micasaverde.com/index.php/topic,29884.0.html

7

OK by btches and jackbags.

I left a message for Vera support and they called me back.

Turns out that everyone initializing a new controller over the last few days sucked down a corrupt image from the vera servers and f’d there systems.

The support guys have to load 1 image on and reboot and load another image on and reboot.

takes about 20 min.

CALL THEM AND GET YOU SH!T FIXED.

OvernOut.

8

Man this forum is AWESOME! I will call them when I finally get some time and report back!

9

Just called Vera today. Someone actually answered and instructed me on how to open a remote session on my desktop. They then proceeded to upgrade the firmware on the Vera Edge. Boom, problem solved! Added a lamp module with no problems! So far so good!