Vera 3/UI5 to Vera Plus/UI7 Update - Add Z-Wave device crashes Vera Plus

Hello,

I recently purchased three Vera Plus’ to replace V3/UI systems at various residences. I followed the recommended controller shift->backup->restore procedure and it worked for the most part. I had to force configure my battery operated devices, the restore procedure erroneously copied my USB serial port device (strange) from the V3 and I am having a problem with Futzle’s Holiday virtual switch (receiving 503 response from the server) but working with Futzle via PM to resolve…

For the most part, the upgrade is complete but I am having a huge issue with Intermatic scene controllers that have worked flawlessly on other systems. At first, I tried to assign scenes to the buttons via the new UI but it would not transfer the scenes to the controller. I noticed that the scenes had two triggers defined for the same button but when I tried to remove the duplicate entry, the V+ would crash. So I decided to put the V+ into exclude mode, remove/exclude the HA07 Intermatic Controller device, factory reset the HA07 controller, add it back into the V+, assign the buttons to scenes and then transfer the scenes.

The V+ crashes every time it tries to copy the scenes to the HA07 - this is a huge blocker for me because I use HA07 controllers at the other residences. Any ideas how to get around this issue?

10	02/24/16 10:09:01.634	UserData::WriteUserData starting <0x76652520>
01	02/24/16 10:09:01.695	UserData::WriteUserData saved--before move File Size: 59953 save size 59953 <0x76652520>
02	02/24/16 10:09:01.695	UserData::TempLogFileSystemFailure start 0 <0x76652520>
10	02/24/16 10:09:01.723	FileUtils::DelFile /tmp/write_user_data.tmp <0x76652520>
02	02/24/16 10:09:01.723	UserData::TempLogFileSystemFailure 5452 res:1
-rw-r--r--    1 root     root             0 Aug 11  2012 /etc/cmh/CONVERT_502SP3_452_MIGRATION
-rw-r--r--    1 root     root            33 Feb 18 21:53 /etc/cmh/HW_Key
-rw-r--r--    1 root     root            21 Aug 12  2012 /etc/cmh/HW_Key.bak
-rw-r--r--    1 root     root            33 Jan 28 17:06 /etc/cmh/HW_Key2
-rw-r--r--    1 root     root            30 Aug 12  2012 /etc/cmh/HW_Key2.bak
-rw-r--r--    1 root     root             9 Feb 18 21:53 /etc/cmh/PK_AccessPoint
-rw-r--r--    1 root     root             7 Feb 18 22:01 /etc/cmh/PK_Account
-rw-r--r--    1 root     root          1398 Feb 23 21:56 /etc/cmh/alerts.json
-rw-r--r--    1 root     root           356 Feb 24 09:27 /etc/cmh/cmh.conf
-rw-r--r--    1 root     root           370 Aug 12  2012 /etc/cmh/cmh.conf.bak
-rw-r--r--    1 root     root             0 Jun 29  2012 /etc/cmh/devices
-rw-r--r--    1 root     root         16383 Feb 19 03:00 /etc/cmh/dongle.4.5.dump.0
-rw-r--r--    1 root     root         16383 Jan 26 19:14 /etc/cmh/dongle.dump
-rw-r--r--    1 root     root            41 Feb 18 21:56 /etc/cmh/ergy_key
-rw-r--r--    1 root     root             0 Jun 29  2012 /etc/cmh/first_boot
-rw-r--r--    1 root     root           115 Sep 16  2011 /etc/cmh/foo
-rw-r--r--    1 root     root             1 Feb 23 11:29 /etc/cmh/ip_mode
-rw-r--r--    1 root     root            48 Jun 13  2010 /etc/cmh/keys
-rw-r--r--    1 root     root             3 Feb 12 04:34 /etc/cmh/language
-rw-r--r--    1 root     root             2 Feb 12 04:34 /etc/cmh/language_id
-rw-r--r--    1 root     root            10 Feb 23 21:56 /etc/cmh/last_backup
-rw-r--r--    1 root     root            11 Feb 24 09:13 /etc/cmh/last_report
-rw-r--r--    1 root     root            70 Feb 24 08:56 /etc/cmh/lighttpd_failures
-rw-r--r--    1 root     root          1033 Mar 11  2011 /etc/cmh/locator.json
-rw-r--r--    1 root     root            10 Feb 24 09:43 /etc/cmh/lock_log_levels
-rw-r--r--    1 root     root         19517 Jun 23  2015 /etc/cmh/network_pnp.lua
-rw-r--r--    1 root     root          5079 Aug 27  2012 /etc/cmh/network_pnp_sys.xml.bak
-rw-r--r--    1 root     root            12 Feb 12 04:34 /etc/cmh/platform
-rw-r--r--    1 root     root           458 Jun 23  2015 /etc/cmh/ra_key
-rw-r--r--    1 root     root           741 Feb 23 02:17 /etc/cmh/route.data
-rw-r--r--    1 root     root             0 Feb 12 04:34 /etc/cmh/scenarios
-rw-r--r--    1 root     root          1976 Feb 18 21:53 /etc/cmh/servers.conf
-rw-r--r--    1 root     root          1464 Jan 15 08:34 /etc/cmh/servers.conf.default
-rw-r--r--    1 root     root            20 Feb 21 09:08 /etc/cmh/servers.conf.timestamp
-rw-r--r--    1 root     root           154 Jun 23  2015 /etc/cmh/servers_whitelist
-rw-r--r--    1 root     root          1751 Feb 24 09:13 /etc/cmh/services.conf
-rw-r--r--    1 root     root            20 Feb 18 21:55 /etc/cmh/sync_kit
-rw-r--r--    1 root     root            20 Feb 18 21:55 /etc/cmh/sync_rediscover
-rw-r--r--    1 root     root             2 Feb 12 04:34 /etc/cmh/ui
-rw-r--r--    1 root     root             2 Feb 12 04:34 /etc/cmh/ui_man
-rw-r--r--    1 root     root             5 Feb 12 04:34 /etc/cmh/ui_skin
-rw-r--r--    1 root     root             4 Apr  2  2013 /etc/cmh/ui_start_page
-rw-r--r--    1 root     root        166460 Nov  4  2012 /etc/cmh/user_data.json
-rw-r--r--    1 root     root           504 Jun  9  2011 /etc/cmh/user_data.json.luup.lzo
-rw-r--r--    1 root     root         60017 Feb 24 10:07 /etc/cmh/user_data.json.lzo
-rw-r--r--    1 root     root         59926 Feb 24 10:07 /etc/cmh/user_data.json.lzo.1
-rw-r--r--    1 root     root         59912 Feb 24 10:03 /etc/cmh/user_data.json.lzo.2
-rw-r--r--    1 root     root         59852 Feb 24 10:03 /etc/cmh/user_data.json.lzo.3
-rw-r--r--    1 root     root         59837 Feb 24 10:00 /etc/cmh/user_data.json.lzo.4
-rw-r--r--    1 root     root         59299 Feb 24 09:59 /etc/cmh/user_data.json.lzo.5
-rw-r--r--    1 root     root         59953 Feb 24 10:09 /etc/cmh/user_data.json.lzo.new
-rw-r--r--    1 root     root            35 Feb 18 22:01 /etc/cmh/users.conf
-rw-r--r--    1 root     root            20 Feb 18 22:01 /etc/cmh/users.conf.timestamp
-rw-r--r--    1 root     root             3 Jan 15 08:34 /etc/cmh/vera_model
-rw-r--r--    1 root     root             9 Feb 12 04:34 /etc/cmh/version
-rw-r--r--    1 root     root             9 Feb 23 19:26 /etc/cmh/version_latest
-rw-r--r--    1 root     root             5 Feb 18 21:54 /etc/cmh/zigbee_version
-rw-r--r--    1 root     root             8 Feb 24 10:07 /etc/cmh/zwave_house_id
-rw-r--r--    1 root     root             9 Aug 11  2012 /etc/cmh/zwave_house_id.history
-rw-r--r--    1 root     root             3 Jan 28 17:06 /etc/cmh/zwave_locale
-rw-r--r--    1 root     root         48027 Feb 18  2013 /etc/cmh/zwave_products_sys.xml.bak
-rw-r--r--    1 root     root            48 Feb 24 10:07 /etc/cmh/zwave_version

/etc/cmh/orig:
-rw-r--r--    1 root     root             0 Feb 12 04:34 devices
-rw-r--r--    1 root     root             0 Feb 12 04:34 first_boot
-rw-r--r--    1 root     root             0 Feb 12 04:34 fresh_install
-rw-r--r--    1 root     root             0 Feb 12 04:34 scenarios
-rw-r--r--    1 root     root           520 Feb 12 04:34 user_data.json.lzo

/etc/cmh/persist:

/etc/cmh/wan_failover:
-rw-r--r--    1 root     root            44 Jun 23  2015 check_internet.hosts
 <0x76652520>
10	02/24/16 10:09:01.758	AlarmManager::AddRelativeAlarm current time 1456337341 delay 2 type 70 <0x76452520>
10	02/24/16 10:09:01.759	AlarmManager::AddAbsoluteAlarm alarm 0xd951a8 entry 0x11e68c0 id 162 type 70 param=(nil) entry->when: 1456337343 time: 1456337341 bCancelFirst 1=0 <0x76452520>
24	02/24/16 10:09:01.760	ZWJob_AddRemoveNodes::CheckForResend job#4 :addn dev:1 (0x1242cb8) P:10 S:5 done m_pZWaveNode (nil) <0x76452520>
10	02/24/16 10:09:01.761	UserData::m_iDataVersion_Variables_incr jobst user data 337237003 variables 337237184 <0x76452520>
31	02/24/16 10:09:01.761	AlarmManager::Run 0xd951a8 notified of a change entry 0xe4c1c0 id 71 deleted 0 <0x76852520>
10	02/24/16 10:09:01.762	Job::m_eJobStatus job job#4 :addn dev:1 (0x1242cb8) P:10 S:1 dataversion 337237184 <0x1242cb8> m_eJobStatus Running after 25.383011000 seconds callback:0 <0x76452520>
10	02/24/16 10:09:01.770	UserData::WriteUserData moving old files <0x76652520>
10	02/24/16 10:09:01.803	UserData::WriteUserData doneFile Size: 59953 save size 59953 <0x76652520>
02	02/24/16 10:09:01.804	UserData::TempLogFileSystemFailure start 0 <0x76652520>
10	02/24/16 10:09:01.822	FileUtils::DelFile /tmp/write_user_data.tmp <0x76652520>
02	02/24/16 10:09:01.823	UserData::TempLogFileSystemFailure 5363 res:1
-rw-r--r--    1 root     root             0 Aug 11  2012 /etc/cmh/CONVERT_502SP3_452_MIGRATION
-rw-r--r--    1 root     root            33 Feb 18 21:53 /etc/cmh/HW_Key
-rw-r--r--    1 root     root            21 Aug 12  2012 /etc/cmh/HW_Key.bak
-rw-r--r--    1 root     root            33 Jan 28 17:06 /etc/cmh/HW_Key2
-rw-r--r--    1 root     root            30 Aug 12  2012 /etc/cmh/HW_Key2.bak
-rw-r--r--    1 root     root             9 Feb 18 21:53 /etc/cmh/PK_AccessPoint
-rw-r--r--    1 root     root             7 Feb 18 22:01 /etc/cmh/PK_Account
-rw-r--r--    1 root     root          1398 Feb 23 21:56 /etc/cmh/alerts.json
-rw-r--r--    1 root     root           356 Feb 24 09:27 /etc/cmh/cmh.conf
-rw-r--r--    1 root     root           370 Aug 12  2012 /etc/cmh/cmh.conf.bak
-rw-r--r--    1 root     root             0 Jun 29  2012 /etc/cmh/devices
-rw-r--r--    1 root     root         16383 Feb 19 03:00 /etc/cmh/dongle.4.5.dump.0
-rw-r--r--    1 root     root         16383 Jan 26 19:14 /etc/cmh/dongle.dump
-rw-r--r--    1 root     root            41 Feb 18 21:56 /etc/cmh/ergy_key
-rw-r--r--    1 root     root             0 Jun 29  2012 /etc/cmh/first_boot
-rw-r--r--    1 root     root           115 Sep 16  2011 /etc/cmh/foo
-rw-r--r--    1 root     root             1 Feb 23 11:29 /etc/cmh/ip_mode
-rw-r--r--    1 root     root            48 Jun 13  2010 /etc/cmh/keys
-rw-r--r--    1 root     root             3 Feb 12 04:34 /etc/cmh/language
-rw-r--r--    1 root     root             2 Feb 12 04:34 /etc/cmh/language_id
-rw-r--r--    1 root     root            10 Feb 23 21:56 /etc/cmh/last_backup
-rw-r--r--    1 root     root            11 Feb 24 09:13 /etc/cmh/last_report
-rw-r--r--    1 root     root            70 Feb 24 08:56 /etc/cmh/lighttpd_failures
-rw-r--r--    1 root     root          1033 Mar 11  2011 /etc/cmh/locator.json
-rw-r--r--    1 root     root            10 Feb 24 09:43 /etc/cmh/lock_log_levels
-rw-r--r--    1 root     root         19517 Jun 23  2015 /etc/cmh/network_pnp.lua
-rw-r--r--    1 root     root          5079 Aug 27  2012 /etc/cmh/network_pnp_sys.xml.bak
-rw-r--r--    1 root     root            12 Feb 12 04:34 /etc/cmh/platform
-rw-r--r--    1 root     root           458 Jun 23  2015 /etc/cmh/ra_key
-rw-r--r--    1 root     root           741 Feb 23 02:17 /etc/cmh/route.data
-rw-r--r--    1 root     root             0 Feb 12 04:34 /etc/cmh/scenarios
-rw-r--r--    1 root     root          1976 Feb 18 21:53 /etc/cmh/servers.conf
-rw-r--r--    1 root     root          1464 Jan 15 08:34 /etc/cmh/servers.conf.default
-rw-r--r--    1 root     root            20 Feb 21 09:08 /etc/cmh/servers.conf.timestamp
-rw-r--r--    1 root     root           154 Jun 23  2015 /etc/cmh/servers_whitelist
-rw-r--r--    1 root     root          1751 Feb 24 09:13 /etc/cmh/services.conf
-rw-r--r--    1 root     root            20 Feb 18 21:55 /etc/cmh/sync_kit
-rw-r--r--    1 root     root            20 Feb 18 21:55 /etc/cmh/sync_rediscover
-rw-r--r--    1 root     root             2 Feb 12 04:34 /etc/cmh/ui
-rw-r--r--    1 root     root             2 Feb 12 04:34 /etc/cmh/ui_man
-rw-r--r--    1 root     root             5 Feb 12 04:34 /etc/cmh/ui_skin
-rw-r--r--    1 root     root             4 Apr  2  2013 /etc/cmh/ui_start_page
-rw-r--r--    1 root     root        166460 Nov  4  2012 /etc/cmh/user_data.json
-rw-r--r--    1 root     root           504 Jun  9  2011 /etc/cmh/user_data.json.luup.lzo
-rw-r--r--    1 root     root         59953 Feb 24 10:09 /etc/cmh/user_data.json.lzo
-rw-r--r--    1 root     root         60017 Feb 24 10:07 /etc/cmh/user_data.json.lzo.1
-rw-r--r--    1 root     root         59926 Feb 24 10:07 /etc/cmh/user_data.json.lzo.2
-rw-r--r--    1 root     root         59912 Feb 24 10:03 /etc/cmh/user_data.json.lzo.3
-rw-r--r--    1 root     root         59852 Feb 24 10:03 /etc/cmh/user_data.json.lzo.4
-rw-r--r--    1 root     root         59837 Feb 24 10:00 /etc/cmh/user_data.json.lzo.5
-rw-r--r--    1 root     root            35 Feb 18 22:01 /etc/cmh/users.conf
-rw-r--r--    1 root     root            20 Feb 18 22:01 /etc/cmh/users.conf.timestamp
-rw-r--r--    1 root     root             3 Jan 15 08:34 /etc/cmh/vera_model
-rw-r--r--    1 root     root             9 Feb 12 04:34 /etc/cmh/version
-rw-r--r--    1 root     root             9 Feb 23 19:26 /etc/cmh/version_latest
-rw-r--r--    1 root     root             5 Feb 18 21:54 /etc/cmh/zigbee_version
-rw-r--r--    1 root     root             8 Feb 24 10:07 /etc/cmh/zwave_house_id
-rw-r--r--    1 root     root             9 Aug 11  2012 /etc/cmh/zwave_house_id.history
-rw-r--r--    1 root     root             3 Jan 28 17:06 /etc/cmh/zwave_locale
-rw-r--r--    1 root     root         48027 Feb 18  2013 /etc/cmh/zwave_products_sys.xml.bak
-rw-r--r--    1 root     root            48 Feb 24 10:07 /etc/cmh/zwave_version

/etc/cmh/orig:
-rw-r--r--    1 root     root             0 Feb 12 04:34 devices
-rw-r--r--    1 root     root             0 Feb 12 04:34 first_boot
-rw-r--r--    1 root     root             0 Feb 12 04:34 fresh_install
-rw-r--r--    1 root     root             0 Feb 12 04:34 scenarios
-rw-r--r--    1 root     root           520 Feb 12 04:34 user_data.json.lzo

/etc/cmh/persist:

/etc/cmh/wan_failover:
-rw-r--r--    1 root     root            44 Jun 23  2015 check_internet.hosts
 <0x76652520>
31	02/24/16 10:09:01.824	AlarmManager::Run finish callback for alarm 0xd951a8 entry 0x11e6750 type 152 id 161 param=0xdbc7f0 entry->when: 1456337341 time: 1456337341 tnum: 1 slow 0 duration 0 <0x76652520>
10	02/24/16 10:09:01.833	UserData::m_iDataVersion_Variables_incr notes user data 337237003 variables 337237185 <0x76452520>
10	02/24/16 10:09:01.834	Job::m_sNotes_set job#4 :addn dev:1 (0x1242cb8) P:10 S:1 dataversion 337237185 changing from Found an existing node
 -to- Add new devices now...
 <0x76452520>
10	02/24/16 10:09:01.834	XXX-ADDMESSAGE-1 Add/Remove / Add new devices now...
 = 1 timeout 0/-1456337341 <0x76452520>
10	02/24/16 10:09:01.834	XXX-UpdateSystemMessagesTasks StartupTask #0 = 4 OK / Luup <0x76452520>
10	02/24/16 10:09:01.834	XXX-UpdateSystemMessagesTasks StartupTask #1 = 4 OK / ZWave <0x76452520>
10	02/24/16 10:09:01.835	XXX-UpdateSystemMessagesTasks StartupTask #2 = 4 OK / Zigbee <0x76452520>
10	02/24/16 10:09:01.835	XXX-UpdateSystemMessagesTasks StartupTask #3 = 4 OK / Bluetooth <0x76452520>
10	02/24/16 10:09:01.835	XXX-UpdateSystemMessagesTasks StartupTask #4 = 4 OK / _VACATION[41] <0x76452520>
10	02/24/16 10:09:01.835	XXX-UpdateSystemMessagesTasks StartupTask #5 = 4 OK / Holidays[48] <0x76452520>
10	02/24/16 10:09:01.836	XXX-UpdateSystemMessagesTasks StartupTask #6 = 4 OK / InteriorSunShineComboSwitch[61] <0x76452520>
10	02/24/16 10:09:01.836	XXX-UpdateSystemMessagesTasks StartupTask #7 = 4 OK / Heliotrope[62] <0x76452520>
10	02/24/16 10:09:01.836	XXX-UpdateSystemMessagesTasks StartupTask #8 = 4 OK / Arduino Gateway Plugin[76] <0x76452520>
10	02/24/16 10:09:01.836	XXX-UpdateSystemMessagesTasks now 1=Add/Remove: Add new devices now...
 timeout 0 (-1456337341) count: 9 pend:Add new devices now...
/err:(null)/done:(null) <0x76452520>
10	02/24/16 10:09:01.837	UserData::m_iDataVersion_Variables_incr short sys message user data 337237003 variables 337237186 <0x76452520>
10	02/24/16 10:09:01.837	UserData::m_iDataVersion_Variables_incr AddMessage_Sys user data 337237003 variables 337237187 <0x76452520>
24	02/24/16 10:09:01.837	ZWaveJobHandler::SetBlinking internal S/ <0x76452520>
24	02/24/16 10:09:01.945	ZWaveSerial::m_pZWaveFrame_Sending_set this 0x1254218 m_p (nil) now 0x11e5d48 <0x76452520>

Issue filed with Customer Care however I never heard back from anyone in support for the USB port issue that I filed.

Were you able to resolve this issue? I am having similar errors to TempLogFileSystemFailure and trying to understand if it’s a VeraPlus issue or if it has to do with an environmental/configuration issue.

Same Problem on a VeraEdge with latest firmware. Keeps restarting the Lua Engine every 2 minutes. I had also filed a support request, lets see if they get back. If would help if the log would include teh file name it is trying to write…

I’m also getting this error. Anyone resolve this?