Subject : User and Account Info (last version ui7)
Every time I click on the tab labelled ‘User and Account Info’ it displays the sub-menu options and then redirects us the the URL: https://home.getvera.com/dashboard/myunits regardless of what we do next.
I need absolutely to access the user sub menu!
Similar problem here. Clicking users&accounts, energy or setup wizard brings me to getvera homepage. After login in there I taken back to local vera home screen again.
Creating another user as suggested in latest post did not help.
Usually this happens if your Vera does not have an Internet connection. Check your router and that your Vera is talking to the Internet, (you can tell if it is not showing the weather on the dash board.
If you home network looks OK, try resetting the network configuration on your Vera.