Upgrade to 7.0.10 has broken my Vera Edge

Hi there,

I attempted to update the firmware on my Vera Edge this evening to the new 7.0.10 release. However it doesn’t seem to have worked and my Vera device is now constantly rebooting and not allowing me to login.

What seems to happen is as follows

The power light flashes slowly, once a second for approx 90 seconds
Then the internet light comes on and flickers for approx 5 seconds
Then the power light goes out and the internet, Z-Wave and Service lights come on for approx 5 seconds
Then they all go out and the process repeats, over and over again.

I’ve tried the 30 second paperclip reset button “hard reset” but it doesn’t seem to do anything?

Can anybody assist me please?

Well, I’ve just got off a support call with Vera Customer Care who remoted onto my computer and attempted to revive the Vera unit.

Unfortunately there was nothing she could do, and she did try a lot of things, so it looks like it’s completely died. It’s network won’t stay up long enough to SSH on, constant reboot cycle.

It’s only 7 months old so luckily still under guarantee and will be replaced FOC.

Be warned people. It can happen…

Have you tried just leaving it alone for a while? I would try connecting it to power and just leaving it for several hours (or overnight). That worked once when my Vera Lite was non-responsive…

did you power up vera first, then put pin in and wait 30 seconds

just making sure you powered up first as most devices are not like that, most put in pin, then power up

http://forum.micasaverde.com/index.php/topic,27632.msg220561.html#msg220561

  1. Make sure VeraEdge is powered up
  2. Push & hold for 30 seconds, the small reset button on the side with a paper clip or equivalent.
  3. After 30 seconds releases button. you will immediately see lights start to flash & change.
  4. After a few minutes it will Finish, Restart & Stabilize.
  5. Next you will have to reauthorize & restore backup.