Unable To Get Any Information On Node - Heal Failed.

Many of my devices say “unable to get any information on node”. I tried to heal but just get the message “heal failed”. Everything was working fine for about a day after i enrolled everything and did the initial heal. This exact same thing happened 2 days ago and re enrolled the entire network (I have about 100 devices total).

I happened to read in a thread somewhere that under Z Wave - Options - Roll it should read “Master SIS:YES PRI: YES”. Mine reads “Master SIS:NO PRI:YES”. Not sure if that’s related.

Any help is very much appreciated. The thought of starting over again is really beating me down.

That is correct (for Vera firmware 1.1.1245 or newer, when running Z-Wave firmware 3.20).

Please submit a trouble ticket. One of our Tech Support representatives should be able to help you.