UI7 (1.7.569) - HSM100 Not Showing Motion in Vera (also not triggering scenes)

Other Devices & Integrations Door Locks & Sensors
1

I have a couple 3in1 HSM100s that I use primarily to detect motion. For the last several Vera fw updates, though the units are properly added to Vera, report light and temp data, flash the red light when I walk by AND show as Tripped in HomeWave… they do NOT show as tripped in the Vera GUI and also do not trigger any scenes (which is the bigger problem for me). I’ve reported this to Tech Support and their response is that they’ve received other reports and are working on a fix.

I wanted to post here to confirm others are experiencing the same behavior and to see if anyone has any temporary solutions I might try. Losing motion detection really sucks.

Presently running fw 1.7.569 on a VeraLite.

Vera Support Response:

I?ve checked you unit and everything is setup correctly. I?ve checked with my colleagues and this issue has already been reported to our development team and it should be resolved asap, the tracking number into our internal system is VUI-4562.

Thx,
Brian

2

Brain,

I have also contacted them a couple of updates ago that my scenes no longer work and recived the same response. I am also now on the new upodate and scenes still do not work. This was the main reason I purchased the Vera unit and it dosent work.