i had the same problem yesterday evening.
here is how i did it ( irregardles of where you are and where you come from )
- go to zwave device and click on RESET Z-wave network.
- REBOOT vera ( powercycle the damn thing )
- go to settings and click → Reset to factory defaults. answer yes when asked if you are really sure.
- do the firmware update ( if required )
- go to Zwave settings and make sure that 3.20 is checked.
- Reset the Z-wave network once again and wait for it to complete. this takes a while as it may update the firmware in the zwave thingie.
- click the ‘hack’ at the bottom of the screen. let that complete.
- click the reset once more and wait a while
- and power cycle the thing once more.
you should now have a clean vera with 1.1.1245 firmware and 3.20 z-wave stack. the z-wave memory is initialized and empty.
Now, you can include devices .
Here is how i do this.
I don;t dilly dally around with walking around with vera. Leave it where it is.
Click Add/remove ( the + with the lightbulb ( or exclamation mark if you want ) )
click Z-wave.
Go all the way to the bottom of that screen.
Make sure it reads ‘Add’ ‘Multiple’ ‘High Power’ and set timeout to 600 seconds.
click GO and close that little tab.
Look at the top of the dashboard. there will be a zwave status screen.
Go press buttons now … Don’t do that too quick. vera needs time to process every press. It takes 10 to 15 seconds to do the ‘handshake’ with a device the first time.
I walked around with a tablet and webbrowser open on the dashboard. That way i could see the notfication every time it succesfully detected an item.
Much better feedback than a blinky light … you can actually see the devices appear. When they appear , the handshake is done.
Some items can be slow to handshake. Doorlocks , thermostats need to exchange security keys. that can take 30 seconds or more …
you will see little baloons pop up under the devices that tell you what vera is doing.
Now, when all is done.
go to the top right of the dashboard and look for the red ‘SAVE’ … hit that.
Now you can start organizing by creating 'rooms and labeleing the devices.
When you are done with that → SAVE
now , open each and every single device by clicking on its wrench icon. there is a tab with a button that says ‘Update neighbours’.
Do that for EVERY single one ( this is a manual form of healing ). Keep an eye on the balons popping up. and on the top right corner of the dashboard in the zwave baloon. it will tell you ‘heal successful’ every time.
This establishes all the routes to get from vera to all nodes.
This worked for me. ( after all my other initial troubles that simply would not work )
I may do a step by step guide with screenshots…
Don’t bother clicking the underlined hyperlinks in the vera UI ( like ‘learn more’ or ‘Luup’ or other stuff. they ALL point to outdated information. You are only going to get more confused.)