Storing Camera Image to Server

For those that use this Vera feature, is anyone having a problem seeing the images from camera stored to MiCasaVerde servers? Mine stopped working on the 28th of September. Even past good stored images are not there. I get a no camera symbol on each picture. The camera is still sending images to the server.

I placed a trouble ticket on the 28th, but got one email replay saying try it now, but when I sent 3 emails to the sender saying still not working I never got a reply.

Vera 2 using UI4.

Thanks,
Reed