[SOLVED]. Vera3 scene not "recognizing" my Leviton Vizia VRS15-1LZ modules

Bernfrin · July 22, 2012, 11:00pm

I have two Leviton Vizia VRS15-1LZ modules set up to control my two outside lights. The scenes I have created are very basic - turn on X minutes before sunset, turn off at a specific time at night.

I also have two Leviton Vizia VRP03-1LW dimmable modules controlling a couple of inside lights.

Vera is running the scenes/schedules for the VRP03-1LW modules with no problem. For some reason, Vera recognizes the VRS15-1LZ modules (I can turn them on and off with iVera on my iPhone & iPad), but it will not run the scenes and/or schedules that I set up for either of the two modules.

Anyone have any thoughts as to what the problem might be? I tried resetting the system, pairing the modules anew and recreating all scenes and schedules. The results were the same.

Thanks for any thoughts and/or ideas.

Ron Bernier

sparkejj · July 27, 2012, 1:46pm

When you run the scene(s) from Vera’s Dashboard, do they work?
What model Vera do you have / which firmware is she running?

Bernfrin · July 27, 2012, 2:19pm

[quote=“oTi@, post:2, topic:172157”]When you run the scene(s) from Vera’s Dashboard, do they work?
What model Vera do you have / which firmware is she running?[/quote]

The scenes do not work from the dashboard - the message shows “starting scene execution” but the scene execution never completes successfully - i.e. nothing happens.

I have a Vera3, running firmware 1.5.408

I have two VRS15-1LZ modules being used to control two outside lights (front entrance and side entrance). Neither of the units are responding to scenes that I have set up.

silvereagle2208 · July 27, 2012, 4:11pm

@Bernfrin

This should not be a problem for you. I have a setup similar to yours: Vera3, running firmware 1.5.408. I have at least seven VRS15-1LZ switches installed and they are rock steady. It looks like you will need to do some experimentation to solve your problem.

I assume you are using UI5, since the Vera3 uses UI5 by default.

Have you tried adding the lights controlled by VRS15-1LZ switches to the scenes where you activate lights controlled by the VRP03-1LW modules? Does this work or does the addition of a VRS15 switch “poison” the scene? If this does work, you could create a new scene and have this new scene control your VRP03 modules. If this works, you then add your VRS15 switches to the new scene. If this works, remove the VRP03 switches from this scene. If it still works, you have a working scene that controls your VRS15 switches and you can delete your original scenes that did not work.

What type of icons are you seeing with lights controlled by the VRS15 switches On my UI5 system, the icon is a CFL bulb. If you have an incandescent bulb icon, something is not correct with the devices that controls your VRS15 switches.

What is the distance from the VRS15 switches from the Vera unit? If you have a large distance from your Vera3 to the VRS15 switches and your mesh network is not configured properly, you will have difficulties. Do you have or can you obtain a copy of the ADD program written by Ap15e? That program will show you your systems Z-Wave routing index. I believe that since Ap15e left the forum, the ADD program is no longer directly available from the forum. However, I imagine one of the senior members of this forum can help you obtain a copy of the ADD program or an equivalent that will show you the status of you Z-wave mesh network.

Bernfrin · July 28, 2012, 2:24pm

[quote=“silvereagle2208, post:4, topic:172157”]@Bernfrin

This should not be a problem for you. I have a setup similar to yours: Vera3, running firmware 1.5.408. I have at least seven VRS15-1LZ switches installed and they are rock steady. It looks like you will need to do some experimentation to solve your problem.

I assume you are using UI5, since the Vera3 uses UI5 by default.

Have you tried adding the lights controlled by VRS15-1LZ switches to the scenes where you activate lights controlled by the VRP03-1LW modules? Does this work or does the addition of a VRS15 switch “poison” the scene? If this does work, you could create a new scene and have this new scene control your VRP03 modules. If this works, you then add your VRS15 switches to the new scene. If this works, remove the VRP03 switches from this scene. If it still works, you have a working scene that controls your VRS15 switches and you can delete your original scenes that did not work.

What type of icons are you seeing with lights controlled by the VRS15 switches On my UI5 system, the icon is a CFL bulb. If you have an incandescent bulb icon, something is not correct with the devices that controls your VRS15 switches.

What is the distance from the VRS15 switches from the Vera unit? If you have a large distance from your Vera3 to the VRS15 switches and your mesh network is not configured properly, you will have difficulties. Do you have or can you obtain a copy of the ADD program written by Ap15e? That program will show you your systems Z-Wave routing index. I believe that since Ap15e left the forum, the ADD program is no longer directly available from the forum. However, I imagine one of the senior members of this forum can help you obtain a copy of the ADD program or an equivalent that will show you the status of you Z-wave mesh network.[/quote]

I am using U15.

I did move the VRS15-1LZ switches to scenes set up for my VRP03-1LW switches. The VRS15 modules didn’t “poison” the scene, but they also still did not work. I.E. they still did not respond at all.

The icons that I see with the VRS15s is a CFL bulb.

Distance from the Vera3 unit to the modules is approximately 30 feet to the side entrance and 40 feet to the front entrance.

I truly appreciate your help. Since I have been “struggling” with this issue for about a week now and have not been able to resolve the problem I have decided to disconnect the Vera3 and restore my HS system. I just set up identical scenes in HS. When I ran the scenes for the VRS15s, they responded immediately. Not sure why Vera3 doesn’t.

Regards
Ron Bernier

silvereagle2208 · July 29, 2012, 12:19am

@Bernfrin

Sorry that you still have a “no joy” situation with your Vera3 and your VRS15 switches. I was able to install two new VRS15 switches today without any Vera3 problems.

After installing my switches today I remembered two more things you can check if you want to give your Vera3 one more chance. The two things to do are:

Check the Settings tab of your VRS15 devices on your Vera3. If the Configured at: field is 1969 date, then your VRS15 did not configure properly. If your VRS15 configured properly, you should see a date that is the same as the date you first installed the switch. If your Configured at: field is not correct, my experience has been that you can expect to have problems getting the VRS15 switch to function as expected.
If the Neighbors field is blank, then you are having a problem with Z-wave mesh network. This can also lead to problems as well.

If the Configured at: date or the Neighbors fields are incorrect, you might want to contact MCV Tech Support. They probably will be able to help. At least you should get a response in less than one day.

Bernfrin · July 29, 2012, 12:36am

silvereagle2208,
Thank you for the follow up. I’m printing out the information that you have provided. I have the HomeSeer network running great for now. The “sunset” scenes ran flawlessly this evening. I may pull the Vera3 out again in a few weeks and give it another try.

I appreciate your responses.

Ron Bernier

Bernfrin · August 1, 2012, 12:42am

silvereagle2208,
Just a quick update. I set the Vera3 up again. I did a factory restore on all modules. Did a system factory restore on the Vera3. Added all modules to my Aeon Z Stick. Recreated all scenes. I have confirmed that all neighbors are being displayed. Since I did a factory reset of the modules, the date is correctly showing 7/31/2012 and the time that I restored them. The VRS15 modules are recognized in U15. I can turn them on and off from my iVera app on my iPhone and iPad2 and the dashboard. However, they still will not respond to the schedules. If I click on the Run button of a schedule, I get the message that the signal is being sent, but nothing happens. The VRS15 modules simply do not respond.

I am going to contact support to see if they have any ideas as to what is/isn’t happening.

Ron Bernier

Bernfrin · August 2, 2012, 11:00pm

I wanted to post a follow up to my situation in the event that anyone else runs into the same problem that I had. I did contact Vera support and I dealt with a support tech named Adrian. Adrian was very helpful. Adrian had me enable full support for my dashboard. Adrian reviewed my set up, and picked up on the fact that although I had created my scenes and schedules, I neglected to indicate what the device(s) should do in a particular scene.

I’m actually embarassed that I missed such a simple and obvious step. The reason that I wasn’t seeing any issue with the dimmable modules is because I have them coming on at a set rate - i.e. kitchen lamp 25% intensity and parlor lamp 30% intensity. At night time, I was “manually” turning the lights off via my iPhone before they reached the scheduled time. Since the switches for my two outside lights were strictly on and off, I never picked up on the fact that I created the scenes and schedules, but never indicated what should happen when the schedule launched.

Bottom line, Vera3 was working as it should. My problem was strictly pilot error.

Ron Bernier