[Solved] Remote access no longer works

Apps & Remote Access Home Buddy (Android)
1

Help!

Unable to execute command. Please check your settings.

This used to work… Local access works fine. I’ve tried editing the remote servers to swap the order of fwd1.mios.com and fwd2.mios.com, using both by themselves… nothing works. I’ve got the VERA setup as a static IP.

How can I help figure this out?

2

Please try the following URLs replacing , , and with your info:

https://fwd1.mios.com////data_request?output_format=json&id=user_data

https://fwd2.mios.com////data_request?output_format=json&id=user_data

If neither one works, it could be a problem on MCVs side. Another user resolved this by doing the following:

Logged into Mios.com, selected “remove” then selected “add” and added his Vera back to his Mios account.

3

I painfully keyed in the json data request URL, and it ‘returned’, but returned ‘nothing’ for data… So, I removed the device, added it back int, and then the json URL returned data (lots of data), and then, of course, the HomeBuddy interface also worked as before.

Should I query the CasaVerde folks about this? Why would their servers retain the fact that I had a vera, but then would return no data?

Thanks!

Kirby

4

I should have mentioned that you could do this on your desktop PC as well, sorry :-[

I unfortunately don’t have an answer for this so yes, please query them. If you get an answer, please report back, thanks! I’m glad you got it working again!

5

A few days back, I started having this problem with Home Buddy. I also couldn’t log on to the smart phone browser plug in (said I had “no handler”), and I also could no longer access the HTN Vera Beta. I tried every suggestion on this thread to no avail, until I deleted my Vera in Mios and then re-activated it. Wish I had tried this first, as it immediately cured all my remote access problems. This thread was a great help.

Dan

6

DanWal –

I seem to be having a similar problem to yours with Vera. Could you be more specific about deleting your “Vera in Mios.” Mios has a "remove’ button on the mios system page. Is that what we’re talking about?

Thanks in advance for your help.

7

Sorry it took me so long to reply, yes that is what was referring to.

8

I’m having the same issue… >:( The problem started as of the 10th. I can logon locally & remotely via the mobile mios website, but not via Home Buddy.

I’m getting “unable to execute command. please check your settings”

I haven’t changed a single setting… Any ideas???

9

ok, update… I played around a bit. Under setting, goto Remote Servers & just use fwd1.mios.com

That just worked for me, quick & easy… Not sure what has changed, but this works for now…

10

I had the same problem so I “removed” the unit. However, I can’t locate the “add” unit button. Any ideas on how to add a unit? I already have one vera unit, so this is a second unit connected from a different house.

Do I have to be on the connected to the network that the vera unit resides to add it?

Thanks,