So what to do when Vera won't update?

I’m at 1.7.481 and am trying to update to 1.7.690. Everything goes as expected, but after reboot it still says 1.7.481. No warnings, errors, nothing.

The only odd things I see are a status banner at the top that says “LUUP: Failed to download all plugins. Will retry in 10 minutes.” and an alert bar that says “cannot write user data (17 days ago).” I can’t get them to go away.

I tried calling Vera support and the phone just rings until a recording says they’re busy. My email hasn’t been answered, but I just sent it a few hours ago.

Anyone seen this before? Yes, I’ve searched the forums. Can’t find any posts on this.

Update: Am in contact with Vera Support on this. Stupid box won’t enable remote access. They gave HTTP commands to try when I get home. I’m sure a factory reset would clear this, but reincluding everything is such a pain.

Update 2: Vera Support upgraded my unit remotely overnight. I am now able to delete the alerts, but have no idea what caused them. System looks to be running a bit snappier too. So far, so good.