I installed my Schlage Lever Lock today. I brought my Vera2 down to the door and added the lock to my account. When I look at my Dashboard, I see the lock listed in Devices, but it says “Device failed to configure”.
The only code I have entered so far is the 6 digit “Programming Code” used to pair the lock with my Vera2. I haven’t used either of the 4 digit “User Codes”, because I haven’t known where to put them or if I should enter them anywhere in the device settings in the dashboard.
Can anyone please advise my next steps?
When you included the lock with Vera, did the Schlage button on the lock light green at the end?
How far is the lock currently from Vera?
You don’t need to do anything with the codes in Vera. First try to get the lock included and configured properly so that you can lock and unlock it through the dashboard.
The 2 user codes you can use at any time to operate your lock with the keypad. If you wish, you can change those codes and put your own in with Vera (or manually on the lock).
Thanks! I brought the lock back to my computer, removed it from the Vera2, and then reconnected it. That seemed to do the trick. I have now installed it on the door again and am testing it right now. Hopefully it will still work when on the door!
-David