Remote Access problems???

Anyone else having trouble recently trying to access Vera remotely. Both my HomeBuddy app and connecting from mios.com no longer work. I get a “Data Not Loading?” error and cannot see my vera.

Any suggestions?

me too…
:frowning:

I am able to control my vera fine via remote access using my android app. Home Buddy uses the same url’s for remote access. Could be a momentary glitch?

  • Garrett

[quote=“tamacher, post:1, topic:169833”]Anyone else having trouble recently trying to access Vera remotely. Both my HomeBuddy app and connecting from mios.com no longer work. I get a “Data Not Loading?” error and cannot see my vera.

Any suggestions?[/quote]

Same here

I tried both android apps and they work fine…

Can you tell us what remote server the app is trying to access e.g. fwd2.mios.com or fwd1.mios.com?

  • Garrett

fwd1mios for me.

Yesterday in the evening it didn’t work. (timezone GMT +1)
I thought it was because of the poor 3G coverage but apparently is was something @ MIOS.

Now i just checked it and it works again. :slight_smile:

My Vera3 is on fwd1.mios.com and my Vera2 is on fwd2.mios.com. Both of them had no problems.

  • Garrett

[quote=“garrettwp, post:6, topic:169833”]Can you tell us what remote server the app is trying to access e.g. fwd2.mios.com or fwd1.mios.com?

  • Garrett[/quote]

Still having the same problem. Trying to access fwd2.mios.com.

It magically works again for me…

[quote=“blazinace, post:10, topic:169833”][quote=“garrettwp, post:6, topic:169833”]Can you tell us what remote server the app is trying to access e.g. fwd2.mios.com or fwd1.mios.com?

  • Garrett[/quote]

Still having the same problem. Trying to access fwd2.mios.com.[/quote]

Just checked and it’s now working for me as well

Why would my vera 2 only allow me to log in when i’m on my home network but will not allow me to log in remotely. Is there some type of setting that i need to change?

@todoubleddame

Do you get any error? Can you give me more details?

When i try to access it via the following these are the error messages i get:

the homebuddy app:
error:org.rakstar.homebuddy.api
dataexception: invalid user/password

when i log into micasaverde:
I didn’t detect a unit on your home network. If you have a new unit, please connect it as shown and when the
Z-Wave light is on solid click ‘Continue’ and I’ll try to find it.

when i login using the mobile web address:
https://cp.mios.com/mobile

again this only occurs when i try to access my vera 2 account remotely. when im home on my wireless network i do not have this issue.

I also noticed that when i logged into my mios account on my home network that my vera 2 shows up under:

MiOS systems on my home network controlled by others

and in mios systems it says none.

I dont know if that helps?