I apologize if this is already posted somewhere and I missed it…
During my recent upgrade to edge I lost communication with one of my devices. The unfortunate part is that it is an intermatic CA3750 mounted outside very far from where the Vera is kept. I need to pair it to the edge. It was easy to pair it to the lite because I could just bring it out to it on battery mode. But apparently I can’t move the Vera edge (right?) and I can’t move this controller. So what now?
[quote=“DaveH28, post:1, topic:188757”]I apologize if this is already posted somewhere and I missed it…
During my recent upgrade to edge I lost communication with one of my devices. The unfortunate part is that it is an intermatic CA3750 mounted outside very far from where the Vera is kept. I need to pair it to the edge. It was easy to pair it to the lite because I could just bring it out to it on battery mode. But apparently I can’t move the Vera edge (right?) and I can’t move this controller. So what now?[/quote]
You can move it closer and use the buttons on the side to enter to include or exclude mode without internet attached. Most devices don’t need this. I’m going to assume you have this problem after the new update 7.10 or 7.11. They now have new routing features that seem to loose far away or hard to reach devices without the heal option to fix it.
Ok, somehow I missed this buttons (and feel foolish now for asking!)
I actually have a battery pack with my edge so I guess I can bring it outside like I did with the lite and try to include it that way.
I am assuming I can google the instructions somewhere as to how to do it with the edge. With the lite, it gives you the option for battery mode when you go to add a device in UI5. I did not see that option in UI7.
[quote=“DaveH28, post:3, topic:188757”]Ok, somehow I missed this buttons (and feel foolish now for asking!)
I actually have a battery pack with my edge so I guess I can bring it outside like I did with the lite and try to include it that way.
I am assuming I can google the instructions somewhere as to how to do it with the edge. With the lite, it gives you the option for battery mode when you go to add a device in UI5. I did not see that option in UI7.[/quote]
There is no battery for the edge persay. You can plug it in and use the buttons. More then likely tho you gonna have an issue with the device not responding when u move it back to its normal spot again tho. New ui7 versions have problems with the mesh network on far devices.
Also if your poweing it up from the only power port on the edge it will turn on automatically, no need to press a power button.
[quote=“integlikewhoa”][quote=“DaveH28, post:3, topic:188757”]Ok, somehow I missed this buttons (and feel foolish now for asking!)
I actually have a battery pack with my edge so I guess I can bring it outside like I did with the lite and try to include it that way.
I am assuming I can google the instructions somewhere as to how to do it with the edge. With the lite, it gives you the option for battery mode when you go to add a device in UI5. I did not see that option in UI7.[/quote]
There is no battery for the edge persay. You can plug it in and use the buttons. More then likely tho you gonna have an issue with the device not responding when u move it back to its normal spot again tho. New ui7 versions have problems with the mesh network on far devices.[/quote]
When I bought my Edge, it came with a free “battery pack” that plugs into the AC port on it and allows it to power up without being stuck near an outlet. (Kind of like the lite but not quite as good).
So do you think I’ll be able to pair this device by moving the Vera to it? I guess right now I don’t have any other choice. I need to find the guide for how to operate the two buttons.
Seems like the lite and UI5 were easier in many respects. I somewhat regret upgrading and may just go back to the lite.
The power pack is not a vera item. It’s not internal nor does the vera know its even connected. Its just an inline battery pack thats plugged into the same port as the wall outlet. As far as vera knows its plugged into the wall.
Yes it will pair if you move it closer to the device. Problem is you might have an issue after you move the controller far away again back to where it sits.
I would try it if not your best option would be to install 7.09 or older firmware.
Which firmware are u using right now?
7.11 just came out 2 days ago and has many issues.
[quote=“integlikewhoa”]The power pack is not a vera item. It’s not internal nor does the vera know its even connected. Its just an inline battery pack thats plugged into the same port as the wall outlet. As far as vera knows its plugged into the wall.
Yes it will pair if you move it closer to the device. Problem is you might have an issue after you move the controller far away again back to where it sits.
I would try it if not your best option would be to install 7.09 or older firmware.
Which firmware are u using right now?
7.11 just came out 2 days ago and has many issues.[/quote]
Yes you are 100% correct about the battery pack. The Vera just has power and doesn’t know anything else. I liked that the lite had this feature built in. They should’ve kept it for the edge but I guess it wasn’t in the master plan.
Anyway, I just upgraded the firmware yesterday at the recommendation of MCV support, who was working with me to resolve some issues I was having. So I’ve got the new version, which I didn’t realize had issues until now… Lol
By the way I don’t think I thanked you for your replies… I appreciate the help!
[quote=“DaveH28, post:8, topic:188757”][quote=“integlikewhoa”]The power pack is not a vera item. It’s not internal nor does the vera know its even connected. Its just an inline battery pack thats plugged into the same port as the wall outlet. As far as vera knows its plugged into the wall.
Yes it will pair if you move it closer to the device. Problem is you might have an issue after you move the controller far away again back to where it sits.
I would try it if not your best option would be to install 7.09 or older firmware.
Which firmware are u using right now?
7.11 just came out 2 days ago and has many issues.[/quote]
Yes you are 100% correct about the battery pack. The Vera just has power and doesn’t know anything else. I liked that the lite had this feature built in. They should’ve kept it for the edge but I guess it wasn’t in the master plan.
Anyway, I just upgraded the firmware yesterday at the recommendation of MCV support, who was working with me to resolve some issues I was having. So I’ve got the new version, which I didn’t realize had issues until now… Lol
By the way I don’t think I thanked you for your replies… I appreciate the help![/quote]
Newest is definitely not better with MCV. You need to read what fixes are out and what new problems it creates. See if the fixes are worth the new hassles. I would suggest you got back to 7.09 or older which is before the z-wave chip got updated and the problem your having now started.
[quote=“integlikewhoa”][quote=“DaveH28, post:8, topic:188757”][quote=“integlikewhoa”]The power pack is not a vera item. It’s not internal nor does the vera know its even connected. Its just an inline battery pack thats plugged into the same port as the wall outlet. As far as vera knows its plugged into the wall.
Yes it will pair if you move it closer to the device. Problem is you might have an issue after you move the controller far away again back to where it sits.
I would try it if not your best option would be to install 7.09 or older firmware.
Which firmware are u using right now?
7.11 just came out 2 days ago and has many issues.[/quote]
Yes you are 100% correct about the battery pack. The Vera just has power and doesn’t know anything else. I liked that the lite had this feature built in. They should’ve kept it for the edge but I guess it wasn’t in the master plan.
Anyway, I just upgraded the firmware yesterday at the recommendation of MCV support, who was working with me to resolve some issues I was having. So I’ve got the new version, which I didn’t realize had issues until now… Lol
By the way I don’t think I thanked you for your replies… I appreciate the help![/quote]
Newest is definitely not better with MCV. You need to read what fixes are out and what new problems it creates. See if the fixes are worth the new hassles. I would suggest you got back to 7.09 or older which is before the z-wave chip got updated and the problem your having now started.[/quote]
I understand what you’re saying but in all fairness, the issue I’m having with my ca3750 is not new to this firmware upgrade. I’ve been having it for about a week but I couldn’t even access my Vera on my computer until support helped me get in. Now that I can get in I was going to try and re-do the ca3750.
They resolved the issue I was having with the ad2usb and with my thermostats. But today my door locks stopped responding.
It’s always something. I probably should’ve just bought a second Vera lite instead of the edge but I figured it would be faster, more responsive, and easier to customize. So far it’s none of the three. I really didn’t have many problems with the lite. (Which goes along with your newer is not necessarily better assessment)
I upgraded two vera lites to edges, and I still have one lite.
So I will say again downgrade to 7.09 which came out about 2 months ago and re try.
After that upgrade, connection or loss of connection issues started. RED sad house at the top of the home page.
I moved my VE outside to try and include my CA3750 and I can’t find anything published that tells me how to do it using the buttons on the side. I believe you hold
The sync button for 5 seconds to exclude and then press again for 1 second to include.
Without the Ethernet plugged in, the zwave light never comes on and the “service” light just flashes rapidly. I was under the impression that I could include a device without being plugged in to the Internet (Ethernet disconnected), but I’m getting nowhere
[quote=“DaveH28, post:12, topic:188757”]I moved my VE outside to try and include my CA3750 and I can’t find anything published that tells me how to do it using the buttons on the side. I believe you hold
The sync button for 5 seconds to exclude and then press again for 1 second to include.
Without the Ethernet plugged in, the zwave light never comes on and the “service” light just flashes rapidly. I was under the impression that I could include a device without being plugged in to the Internet (Ethernet disconnected), but I’m getting nowhere[/quote]
This info is found in other places too but a quick google search found this.
Portable Inclusion Unlike previous versions Vera Edge doesn?t have the ability to be powered from batteries. That means you?ll need a power socket available if you need to move it. This is hardly ever required though and we advise to use the Standard Inclusion as you can watch what is happening and name the devices as you add them.For portable inclusion:
Take VERA for within 1 meter of the device to be included
Connect it to a power supply and wait for all LEDs to turn on
Press the Sync button on the Edge side ? the Z-Wave LED should start flashing
Put the Z-Wave device into Inclusion mode - usually press its Include button (See device’s User Manual)
The Z-Wave LED should stop flashing ? give VERA a few seconds to finish configuration
Reconnect VERA to its power and Ethernet cables and check for the new device
I can’t get it to enter inclusion mode. The Z wave light never comes on
Don’t forget the EDGE has wifi built in also. You could turn that on before you take it outside if you want to use the UI.
The z-wave light doesn’t just come on like normal when you plug it in. Please read the directions or move to wifi if you want to use the UI instead of lights.
I also feel that your going to still have problems with this device even after you get it added being outside, but I’m still trying to help.
I also feel that your going to still have problems with this device even after you get it added being outside, but I’m still trying to help.[/quote]
I’m with you and I appreciate the help. I don’t know if it’s going to work or not until I can at least include it into my network.
I don’t know which would be easier at this point, to set it up over wifi and use ui7 or to use the include button. I have been unsuccessful with both so far.
I will go back and re-read and see what I am missing. I was under the impression I could bring this out to the device without an Internet connection and include it with the button. But the “service” light never stops flashing and so the “zwave” light never illuminates unless I plug the Ethernet cord back in.
When I press the sync button I do not get a zwave light.
In reading the link you posted it says plug the Vera in and wait for all lights to come on steady. This is where I am stuck. I can not get the service light to stop flashing and I can not get the zwave light to turn on. If it would do that I could then do the inclusion process
I just unplugged power from my EDGE. Unplugged the cat5 and then plugged back in power. Mine does a led dance and few min later my service light blinks fast and continues to do so but my z-wave, and other lights minus wifi come on also. Pressing the sync button made the z-wave light start blinking slow.
Try Wifi
When I unplug mine after the LED dance the zwave never comes on, the wifi light actually does come on but I can’t get the device to connect over wifi. If I unplug the Ethernet cable I can’t get into ui7. I am sorry for all this I just can’t seem to get this working.
I tried manually inputting my wifi settings and it still won’t connect to ui7 unless the Ethernet cord is plugged in. I am apparently not setting up the wifi properly
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