Problem: CAN'T REACH MY DEVICES!

Community Playground General Discussions
1

Dear All;

this is the second time this happens with me. Suddenly this morning, I am unable to reach my devices using Vera. I have tried to turn one (all nodes) and nodes are not replying…not even responding to the action. Last time-it was less than month ago, i have removed all devices, reset the vera to its factory setting and re added all devices. Please if some one has a solution for this provide me

thnx

2

Hi therealabdo,

Have you contacted Tech Support? Until then, try restoring an earlier backup.

3

the tech support takes a lot of time to reply
I tried a back up but this the second time this happens to me.

4

[quote=“therealabdo, post:3, topic:169700”]the tech support takes a lot of time to reply
I tried a back up but this the second time this happens to me.[/quote]

I do have exactly the same problem here.
The system works fine for 2 weeks and then I get “cannot send command to node” for every node I have.
This is really frustrating. Did you ever get this sorted out?
Restoring from a backup did not work for me… still the same error…

Flo

5

each day 2 Am the system tries to connect to each device you have
so i believe if you have them un installed this may cause this problem