Paradox TM50 Module Safe Failure Mode

Plugins & Plugin Development General Plugin Discussion
1

Hi folks,

after a firmware upgrade of the EVO control panel, the SD card of the TM50 keypad module turned unreadable during a system reboot.
The TM50 keypad is now in safe failure mode and does not detect any other SD card.
The error message says ?Your unit was reset while the micro SD card was removed?.
I?ve downloaded the zip file of the SD card from Paradox website, unzipped it into a new SD card, but nothing happens when inserting the new SD card or even rebooting the bus.
The old SD card is instead detected, but I get the Memory Read Error #000021 and the module tries to auto-reset repeatedly.

Info about my TM50 module:
Firmware: V1.26.003
Hardware: REV991
ECO: L009

Any help is welcomed, thanks.

2

You’ll need to contact Paradox support about that. Or the supplier you bought the TM50 from.

3

Hello,

I am having the same problem with my tm50.

Did you find a soultion to your problem?